Colonial Ford

Dissapointing I have been a loyal customer for years! The experience I had with Darren (owner) and how I was told by him, he wanted my vechicle( trade) didn't want I have been a loyal customer for years! The experience I had with Darren (owner) and how I was told by him, he wanted my vechicle( trade) didn't want to drive it, look in it etc.... Knew I took care of it and was a repeat customer every couple of years.This guy wouldn't even talk to me after he gave his salesman a quote that he would offer! The offer was an embarrassment and the car I was interested in, he negotiated $300+ off a used car!! I was told he would contact me and after that didn't happen, I will contact him and tell him, I went to a competitor and bought the same car, less mileage for considerably cheaper!! I found a new dealership.... Thanks Colonial!! More

Jennifer L Don was so helpful and so nice. He definitely helped ease my worries w/ my car selection and the whole overall car buying experience. I'm grateful Don was so helpful and so nice. He definitely helped ease my worries w/ my car selection and the whole overall car buying experience. I'm grateful for him being there!! More

No pressure sale Did a lot of research before deciding on a Ford Fusion Hybrid. When I was ready to test drive and purchase I walked into Colonial Ford and Tom S. wa Did a lot of research before deciding on a Ford Fusion Hybrid. When I was ready to test drive and purchase I walked into Colonial Ford and Tom S. was great. No pressure sales. Had also researched "best car price" websites and price offered was almost exact match. This dealer is worth the trip. More

Easiest car purchase ever! This was the easiest and most pleasant car-buying experience ever. I came in with an idea of what I wanted and walked, or rather drove off with the pe This was the easiest and most pleasant car-buying experience ever. I came in with an idea of what I wanted and walked, or rather drove off with the perfect car for me more or less right away. My sales representative, Don Bashak was very helpful, and he made the whole car-buying business a piece of cake. Great experience all round:-) More

Great experience! The overall experience at Colonial Ford was the reason we purchased our car in CT! The staff was helpful and friendly without being pushy or applying The overall experience at Colonial Ford was the reason we purchased our car in CT! The staff was helpful and friendly without being pushy or applying pressure. They worked to find the car that meet our requirements and budge. We love our new Ford Escape! Thanks Colonial Ford! More

Outstanding Customer Service! As first time customers at Colonial Ford, we couldn't be more pleased with our experience. We bought a used vehicle for our parents. We wanted to mak As first time customers at Colonial Ford, we couldn't be more pleased with our experience. We bought a used vehicle for our parents. We wanted to make sure that it was in excellent condition mechanically. Steve Zavatski, our sales person, took it very seriously and made sure every question was answered and every concern was addressed. He took extra care with every detail to make sure we were completely satisfied. He was patient and knowledgeable. The entire dealership went above and beyond to make our experience at Colonial Ford a positive one. The price was extremely reasonable and the service department made sure the car was detailed and clean and in perfect shape. We will happily return and will happily recommend to friends and family. They truly won us over with their concern for us and with their dedication to making it a stress-free sale! --Yvonne C. More

VERY knowledgeable and helpful. I was buying a TRUCK for the first time for a new business. I knew NOTHING about trucks, and Tom Sweeney took the time to explain every possible pro I was buying a TRUCK for the first time for a new business. I knew NOTHING about trucks, and Tom Sweeney took the time to explain every possible pro and con as it related to my new business venture. After having the truck on the road for one month, I can absolutely say it was the exact right choice for our first truck. More

Outstanding Car-Buying Experience Tim Barrett provided top-notch customer service throughout my recent car-buying experience. He was professional, knowledgeable, courteous, responsive Tim Barrett provided top-notch customer service throughout my recent car-buying experience. He was professional, knowledgeable, courteous, responsive and thorough. He researched answers to my questions and was patient and understanding when I kept changing my mind. Tim went above and beyond to ultimately supply the exact car I wanted at a fair price. It was a privilege working with Tim, as he truly made me feel like a valued customer. More

I couldn't be happier Great experience working with Pat Stavola. He got me into the car I've been wanting for a while. I couldn't be happier with my new Focus!!! Great experience working with Pat Stavola. He got me into the car I've been wanting for a while. I couldn't be happier with my new Focus!!! More

Exactly what I wanted and more I walked into Colonial Ford knowing exactly what pre owned car I wanted, down to the year, make model, color and options. I wanted what I wanted and I walked into Colonial Ford knowing exactly what pre owned car I wanted, down to the year, make model, color and options. I wanted what I wanted and they did not have it in their pre owned inventory. Many dealers would have basically said "tough luck" wait and see if we get something in on trade you want. Not Colonial Ford, my salesman said "what do you want, we will get it for you". It was no small deal, I wanted something very very specific and I had been researching the car for a year so I knew it was a rare find. It took all of 3 days for Colonial Ford to find my dream vehicle! Not only did they find it, with the couple of specific options I wanted, they found one that actually had ALL the options that make and model could have. On top of that the price was better than any competitor I had been researching. I have had the car a few days now and Tom had said, even though the sale is done, if you ever need anything for the car or have questions, etc you call me. I have reached out to him with a few minor needs (one manual misisng, help with Sirius) and have received prompt assistance. Will I recommend Colonial Ford and Tom Spegnolo; you betcha!! More