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Colonial Ford of Plymouth
Plymouth, MA
3,087 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,087 reviews
August 05, 2023
Joe Oliviera was amazing! He was super knowledgeable and helpful in finding us the perfect Ford Bronco for our family. He was super knowledgeable and helpful in finding us the perfect Ford Bronco for our family. More
by SamanthaF
August 04, 2023
Anthony was great, he took ownership of the problem and resolved in an efficient manner. resolved in an efficient manner. More
by jayvagnini
Verified CustomerEmployees Worked With
August 04, 2023
Anthony took care of my unique situation with my transmission working directly with Fox to resolve the issue. I felt cared for and was updated throughout the process. I will no longer work with B transmission working directly with Fox to resolve the issue. I felt cared for and was updated throughout the process. I will no longer work with Balise Ford whom I purchased the vehicle from. It is worth the 40 minute drive to be dealt with courtesy and professionalism. Thank you Anthony. More
by capecodsunset
Employees Worked With
August 04, 2023
John Welch was very helpful. Great job. Will return next year for more vehicles. My understanding of the process was very limited. John helped fill in the blanks Great job. Will return next year for more vehicles. My understanding of the process was very limited. John helped fill in the blanks More
by mgrylls0
Employees Worked With
John Welch
August 04, 2023
I was over charged for for a $118 bank 2 heated oxygen sensor. This part takes 10 minutes to replace once on the lift. If I back out the charge for the computer diagnostic, the labor comes out to about $3 sensor. This part takes 10 minutes to replace once on the lift. If I back out the charge for the computer diagnostic, the labor comes out to about $300.00. When I get an invoice from Metro Ford, the labor seams more reasonable. I own 3 Ford vehicles and do most of my repairs through Metro but the last several repairs were done by Colonial as you can see. Your response to this survey will determine my future repairs with Colonial. Mike Nichols More
by PCJT1226
Employees Worked With
Ernest Louro was gone before I picked up my vehicle
August 03, 2023
This dealership is awesome! Everyone in this dealership is so friendly and outgoing. Terrence Baker was our sales dealer and did amazing working with what we got and answering a Everyone in this dealership is so friendly and outgoing. Terrence Baker was our sales dealer and did amazing working with what we got and answering all questions we had. He was super informative about the car and he was super friendly and a REAL guy. I feel so happy I bought a car with this dealership I feel like that did a good job taking care of us. More
by Rebeccakelleher
Employees Worked With
Other Employees :
Terrence Baker
August 03, 2023
everyone there is very pleasant, welcoming, and helpful. They walk you through the process and the waiting room is a nice place to hang out while awaiting services. They walk you through the process and the waiting room is a nice place to hang out while awaiting services. More
by LAMIDI23
Employees Worked With
August 03, 2023
Honest, and great value got what I was promised, and truck was even delivered to me truck was even delivered to me More
by relyearoberts
August 03, 2023
Very friendly and professional nice waiting room free coffee checked everything after they were done they did a great job coffee checked everything after they were done they did a great job More
by PORKNBEANS1957
Employees Worked With
August 02, 2023
Great service, quick in and out, technician went above and beyond. Advisor was very attentive. and beyond. Advisor was very attentive. More
by estiles82800
Employees Worked With
Other Employees :
Fabio Marini
