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Colonial Ford of Plymouth
Plymouth, MA
3,086 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,086 reviews
September 07, 2023
Excellent service! I had the wrong saturday listed on my calendar but the Colonial staff fit me in on a busy morning. I had the wrong saturday listed on my calendar but the Colonial staff fit me in on a busy morning. More
by tomfardy
Verified CustomerEmployees Worked With
September 07, 2023
This dealership has always gone above and beyond to take care of my vehicle. Recommend them care of my vehicle. Recommend them More
by HEDGEHOG48
September 06, 2023
My 2015 Ford Fusion had a left rear brake line failure. The left rear brake caliper and flex line was replaced. The labor charge was $565.50 to replace $160.44 in parts. Any capable mechanic could do th The left rear brake caliper and flex line was replaced. The labor charge was $565.50 to replace $160.44 in parts. Any capable mechanic could do this in 15 minutes, but I was charged roughly for 3 hours. This is totally unacceptable and price gouging. While the car was there, I had the recall done on the front flex lines, which was done at no charge. Please respond to why I was overcharged. Thank you. More
by koolpackrat
Employees Worked With
Kevin Cowden
September 06, 2023
Nice Facility Friendly Staff Quick service Only complaint, was goin to pick up my car and they hadn't put the drivers lock panel back together, otherwise, I'd highly recommend complaint, was goin to pick up my car and they hadn't put the drivers lock panel back together, otherwise, I'd highly recommend More
by KIMLANGHAM65
Employees Worked With
September 05, 2023
Wouldn’t go anywhere else! Great people, great work! My car is well taken care of by these folks. Great people, great work! My car is well taken care of by these folks. More
by EWELCH987
Employees Worked With
September 02, 2023
Everyone at colonial Ford is very knowledgeable, friendly and helpful. I've never been to a better dealership. and helpful. I've never been to a better dealership. More
by dermcd
Employees Worked With
September 01, 2023
I just realized that I hadn’t done this yet. Joe was great helping me get everything I needed to buy my truck. I had found the truck online and it was just what I was looking for other than the Joe was great helping me get everything I needed to buy my truck. I had found the truck online and it was just what I was looking for other than the fact it was in Mass. and I live in Colo. It took a little while to get the truck shipped but I understood that a large east coast hurricane can do that. Joe kept me informed of everything and even helped me get a new title for the truck when the old one was eaten by my dog. Thanks, Joe! More
by dghook50
August 30, 2023
Mr Cristiani was very helpful when I arrived at my appointment. Able to solve my issue with my truck. Called me when he said he would. appointment. Able to solve my issue with my truck. Called me when he said he would. More
by CROSSI122568
Employees Worked With
August 29, 2023
Service advisors here are pure gold. Keep up the good work. Always helpful , on time , honest, straightforward and respectful. Keep up the good work. Always helpful , on time , honest, straightforward and respectful. More
by TIMOTHYROBITAILLE85
Employees Worked With
Other Employees :
I miss Joe in the service department! Rick is amazing !, Fabio Marini
