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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,084 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,084 reviews

October 09, 2023

Car was there for two day. Nothing was done due to internet conditions. I do not fault the service department. More

by KANDERSON21
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Colonial Ford of Plymouth responded

K - Please call me directly when you can at 774-773-3536 Ron Almeida General Manager - The Comcast Service Issue was a couple hour outage , there should have been no impact on the customer experience and service work . As we strive to satisfy at each an every opportunity we do at times fall short - and I would like to pinpoint where so we can make corrections. Thanks Ron Almeida General Manager 774-773-3536

October 09, 2023

I can not say enough about Anthony's professionalism and his respect for his customers. He always makes you feel that your concerns and your car are the most import part of the day. His attention to detail More

by AUNTIE317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

I was very pleased with the service Kevin gave us. We were in a difficult situation and he helped us get our coar back quickly. I just wish it would not have cost as much as it did. BTW Mike on th More

by blswartzjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
October 09, 2023

Anthony is someone who goes all out to take care of all your needs. Very professional. More

by KDOZER
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Everyone involved was very professional. Glenn was especially nice to deal as well as Ron who assisted us More

by belicko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Glenn was a great salesperson and the overall experience was very nice. Ron was very helpful in finding Glenn to assist me . More

by Barbaradarosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

They did a great job solving the problem. I am very satisfied with the service. More

by JEFFDEADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Marini
October 07, 2023

Salesperson Joe Oliveira was incredible to work with while my mother and I were shopping for her new car. West test-drove several models and took our time finding the right one, and he was patient and s More

by rycontheicon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Great service and sales at higher level than I have experienced Great job to eveyone More

by DBLANCHA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dell and Glen
October 05, 2023

Great customer service. The service department made service easy. I waited for my vehicle and the department offered refreshments while I waited. More

by janewguaraldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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