Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Ford of Plymouth
Plymouth, MA
3,084 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,084 reviews
October 18, 2023
Great experience. The work was clearly explained, no surprises. The cashier saw my USAA card and adjusted the invoice to reflect the veterans discount. The work was clearly explained, no surprises. The cashier saw my USAA card and adjusted the invoice to reflect the veterans discount. More
by Jeff
Verified CustomerEmployees Worked With
October 18, 2023
Great friendly service. My car has its pep back. Don't look at the prices on the website. Often it is much cheaper. My car has its pep back. Don't look at the prices on the website. Often it is much cheaper. More
by mishmcintyre
Employees Worked With
Other Employees :
Fabio Marini
October 17, 2023
We like the car but it was a struggle and lots of important details were missed in the sale. I would look elsewhere next time. important details were missed in the sale. I would look elsewhere next time. More
by escapelandscape
Employees Worked With
October 17, 2023
Excellent service and really felt like we were treated like family! Highly recommend this Ford dealer! like family! Highly recommend this Ford dealer! More
by stephcannon32
Employees Worked With
October 17, 2023
Always pleased with service Anthoy goes out of his way to make sure things are done in a timely manner true asset make sure things are done in a timely manner true asset More
by EELABUTELANDSERVICES
October 17, 2023
We are hignly satisfied with our Mercedes C300 car body repair supervised by Doug Ellis and Mike Medeiros. Everything was quiet, cheerful and the job was done very well. repair supervised by Doug Ellis and Mike Medeiros. Everything was quiet, cheerful and the job was done very well. More
by vkurosch
Employees Worked With
Ddoug Ellis, mike Medeiros
October 16, 2023
Always pleased with the service I receive at Colonial Ford and Anthony is the best. My overall experience each time has been great. Ford and Anthony is the best. My overall experience each time has been great. More
by gayducharme
Employees Worked With
October 16, 2023
Anthony provided me immediate information regarding the repairs I needed, cost and time frame of completion. Upon finishing my repair he called and offered to bring it to the hospital so I wouldn't have t repairs I needed, cost and time frame of completion. Upon finishing my repair he called and offered to bring it to the hospital so I wouldn't have to leave to pick it up...AMAZING!! Thank you for guys for always being the best! More
by sunshine1010
October 15, 2023
. I was originally told it would be 2 days to repair my car. I called 2 days later (Saturday) and then was informed that it was 2 days just to ship the parts. I called Monday at 145 and was told Ernesto car. I called 2 days later (Saturday) and then was informed that it was 2 days just to ship the parts. I called Monday at 145 and was told Ernesto wasn’t at his desk and that he would call me back shortly. 3 hours later I called back again as I didn’t hear back from anyone. Got a status update that my car might, might, be done on Tuesday. I did finally get a call on Tuesday saying the car was done. Never got a “hey sorry” “sorry for the miscommunication” “sorry for the inconvenience of being without a car for almost 5 days. Needless to say it was not a great experience this time. More
by EGAN007
Employees Worked With
Ernesto
