Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Ford of Plymouth
Plymouth, MA
3,084 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,084 reviews
October 25, 2023
Jay was very professional to work with. He got our vehicle in for the requested service. It all went smoothly, and we are very pleased. He got our vehicle in for the requested service. It all went smoothly, and we are very pleased. More
by rlyons1
Verified CustomerEmployees Worked With
October 24, 2023
Dealing with Jay was a pleasure and very helpful in putting together the new work truck for the town, it was a long road over the past year trying to secure a new truck and Jay came through. putting together the new work truck for the town, it was a long road over the past year trying to secure a new truck and Jay came through. More
by Rick T
Employees Worked With
Jay Matisko
October 24, 2023
I was very pleased with the service I recieved at the counter with the young lady who answered a question about an item in my Escape, The service on the scheduled service was quick and I was on my back t counter with the young lady who answered a question about an item in my Escape, The service on the scheduled service was quick and I was on my back to the Vineyard in about an hour, More
by MB12ARM6
October 23, 2023
Normal servicing of my 2019 Ford Explorer. The service was great as usual nothing else to report. The service was great as usual nothing else to report. More
by PGABORIA
Employees Worked With
October 23, 2023
We had an appointment. We told the lady who made our appointment that we would wait since we we are coming from the cape.We were early. The parking lot and waiting room were We told the lady who made our appointment that we would wait since we we are coming from the cape.We were early. The parking lot and waiting room were packed. I’m sure it was that you needed more employees. It took over 2 hours until you completed the oil change. Everyone was courteous and helpful. Everyone was working at Full Speed! Hopefully you will be able to get more help for this location. More
by wayneandmal0
Employees Worked With
October 21, 2023
Fixed the tire in a timely manner! First time I have used my reward points and the skeptic was pleasantly surprised it actually does work!! I owed nothing for the service. First time I have used my reward points and the skeptic was pleasantly surprised it actually does work!! I owed nothing for the service. More
by 13pachadwick
Employees Worked With
October 20, 2023
Colonial Ford xealership has always been spotlessly clean every time I have been there. The employees are professional and concerned about the services needed and take this time to update waiting patron s every time I have been there. The employees are professional and concerned about the services needed and take this time to update waiting patron s More
by SINGSANDSEWS
Employees Worked With
Other Employees :
Ernesto, Fabio Marini
October 19, 2023
Excellent work & my service advisor is awesome! ! I highly recommend Colonial to all the Ford owners I know. ! I highly recommend Colonial to all the Ford owners I know. More
by skyeems4
Employees Worked With
October 19, 2023
Met by Joe Oliveira at end of day. Joe was exceptional. No pressure. Very pleasant even going past his shift time. Pouring rain. Kept us dry by bringing cars into the service area Joe was exceptional. No pressure. Very pleasant even going past his shift time. Pouring rain. Kept us dry by bringing cars into the service area while he ran back and forth from the lot to retrieve our choices. Not once putting any pressure on how late it was getting. It didn’t bother him that we asked to bring the same car back a couple of times. He let my son and I have time to discuss things on our own but was available to answer any of our questions. Joe respected any choices/decisions we were making and he truly was exceptional from the moment we walked in until our departure. Joe certainly made our experience at Colonial Ford pleasurable, even at the end of an exhausting day of car shopping. Truly a great guy! More
by Marjorieconnelly57
Employees Worked With
October 18, 2023
All went well, was treated with courtesy and respect and with a slice of birthday cake . It was not even my birthday! with a slice of birthday cake . It was not even my birthday! More
by MIKE.CRYSTALLAKE
Employees Worked With
