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Colonial Ford of Plymouth
Plymouth, MA
3,083 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,083 reviews
December 13, 2023
When I purchased my vehicle, I was sold a $299 key replacement service contract by Brenden Smith that turned out to be absolutely worthless. After giving me a run-around for months, he said that he wo replacement service contract by Brenden Smith that turned out to be absolutely worthless. After giving me a run-around for months, he said that he would refund the money but never did so. More
by jnabeckley
Verified CustomerEmployees Worked With
December 13, 2023
Service was quick in and out! I scheduled it and glad I did. Place is clean and presentable. Will come back again! I scheduled it and glad I did. Place is clean and presentable. Will come back again! More
by TOMJANSKI
Employees Worked With
Other Employees :
Fabio Marini
December 13, 2023
Vehicle intake was quick and efficient. As promised I received a phone call at the end of the day from Daniel. She thoroughly explained all the work that had been done to the vehicle includ As promised I received a phone call at the end of the day from Daniel. She thoroughly explained all the work that had been done to the vehicle including a recall that I was unaware of. More
by evergreendevelopment99
Employees Worked With
December 12, 2023
Spoke with Rahul and he went above and beyond to help me try and find the vehicle I was looking for. Pleasure to work with and very intelligent. Thanks. try and find the vehicle I was looking for. Pleasure to work with and very intelligent. Thanks. More
by BJWALSH922
Employees Worked With
Rahul
December 12, 2023
Danielle was great, I told her that my weekend plans had changed and she got my car back to me earlier than promised. I’ll definitely be back at Colonial Ford for future service work because of Danielle. changed and she got my car back to me earlier than promised. I’ll definitely be back at Colonial Ford for future service work because of Danielle. More
by jimwalters10
Employees Worked With
Other Employees :
Service technician that diagnosed the problem with my car.
December 11, 2023
Your service center has slowly gotten worse every year. I no longer buy fords for our company mostly because you can not fix what is wrong with them. Also we make an appointment two weeks out and the day w I no longer buy fords for our company mostly because you can not fix what is wrong with them. Also we make an appointment two weeks out and the day we drop it off no one order the parts. More
by SCOTT@MACKENZIEBROTHERS.COM
Employees Worked With
Can’t remember the name
December 11, 2023
Provided me with a time frame and stuck with it. It’s not often you find this these days. I am not a huge fan of dealer service but they did a good job. It’s not often you find this these days. I am not a huge fan of dealer service but they did a good job. More
by DOUG.AMORELLO
Employees Worked With
December 10, 2023
Very good service. Very happy with everything. Will continue to return if more work needed. Very happy with everything. Will continue to return if more work needed. More
by COLLIE0
Employees Worked With
December 10, 2023
Very good service very helpful in question and answer good follow through with answers good people good follow through with answers good people More
by ajbgoldwing
December 09, 2023
Very modern facility. Everyone was very professional, friendly, and very knowledgeable. Very nice service waiting area. Everyone was very professional, friendly, and very knowledgeable. Very nice service waiting area. More
by mikvol415
Employees Worked With
