Colonial Ford of Plymouth

Finally!!! I have been walking into dealerships for a couple of years wanting to buy a new car. I've always ended up leaving annoyed -- before I came to Colonia I have been walking into dealerships for a couple of years wanting to buy a new car. I've always ended up leaving annoyed -- before I came to Colonial Ford of Plymouth and met John Collas and his team!!! John took the time to show me all the different options on the vehicles, and had time to answer every question I had. The team at Colonial really feels like a family, and purchasing a car there made me feel as though I was a family member. Dwight was super, helping me setup my initial visit to the dealership we had a lot of emails back and forth around my busy schedule, but he never lost touch and we ended up finding the perfect time for me to come in. Shane was also very friendly and straight forward answering my question on financing options. John took time after my vehicle delivery to introduce me to the service team, and set up my first scheduled maintenance, for me that was huge, meeting the service department and learning how to get in touch with them. A few days after buying the car I had realized I left a pair of sneakers behind in the old vehicle, and left John a voicemail asking if they turned up. He returned my call letting me know the sneakers had not turned up but he would look for them, I let him know it was no problem and he didn't have to go searching as it had been a couple days. John took it upon himself to exhaustively search for them and he was able to find them for me! Through the entire experience John returned all my calls and answered all my text messages super quickly and in the friendliest way possible. John did a lot of things as far as setting up the vehicle synch for me, and going over options for roof-racks, to explaining the AWD system to me (someone coming from 4x4). John made my car buying experience awesome and I would highly recommend John and his team at Colonial to my friends and family. More

3rd straight ford at colonial ford I found a couple of vehicle's for sale online at different dealerships that sounded attractive, not my 1st go around buying a car so know that most ti I found a couple of vehicle's for sale online at different dealerships that sounded attractive, not my 1st go around buying a car so know that most times you can feel the stress and sometimes the pressure from a car salesperson that come's with buying and trading a car. made colonial ford my 1st stop seeing I bought my last two (fords) car's from them, but this time I stopped first at the service dept and spoke to service manger Joe Murphy who me and my wife have dealt with many of times over the years and he's one of the reasons we keep going back to colonial ford, so i told him what I was up to and he went out his way and brought me over to sales and introduced me to Jake Eldredge who made this buying and trading a car a very pleasant, stress free experience, found Jake friendly and very helpful and easy to work with and look forward to working with him again when my wife will be looking for another FORD. More

Great Customer Service As Always Nothing but good things to say about colonial ford, the service and treatment I received from Joe Murphy Service Manger, out shopping on sat As Always Nothing but good things to say about colonial ford, the service and treatment I received from Joe Murphy Service Manger, out shopping on sat 10/11 mid-day when low tire pressure warning light came on, had just purchased ford edge the day before and thought tire was going flat, called Joe Murphy up and told him what was going on and on a busy Saturday squeezed me in and got me out fast ,.....from years of experience with colonial ford this is the norm with the service department. More

Ask for Jake Helpful, professional, knowledgable. I visited Colonial Ford in desperate need of a vehicle. Jake Eldredge worked with me and I left the dealership Helpful, professional, knowledgable. I visited Colonial Ford in desperate need of a vehicle. Jake Eldredge worked with me and I left the dealership with a great deal on a brand new Ford the very next day. I was left satisfied with my purchase and my experience with Jake. He really helped me out in a pinch and couldn't have gotten me a better deal. More

Our buying experience Our salesman, John Collas, was with us from beginning to end. He worked very hard to get us the best price he could. After the sale he spent time with Our salesman, John Collas, was with us from beginning to end. He worked very hard to get us the best price he could. After the sale he spent time with us to explain everything about the car and process. We would work with him again and give him our highest recommendation. More

Great experience buying my first new car. Bob Hebert made purchasing my first new car incredibly easy and exciting. He had answers to all of my questions and was able to explain all of my opti Bob Hebert made purchasing my first new car incredibly easy and exciting. He had answers to all of my questions and was able to explain all of my options clearly. I was also able to cancel my old plates and start a new insurance plan right there. I can't imagine a friendlier salesman or an easier process. Thanks, Bob! More

Great Service, Easy shopping experience, Highly recommend!! Art Guertin is a great salesperson. Knowledgeable, thorough and low key. Our Ford Explorer Sport came in ahead of schedule. Art made sure to walk my w Art Guertin is a great salesperson. Knowledgeable, thorough and low key. Our Ford Explorer Sport came in ahead of schedule. Art made sure to walk my wife through the various systems and made sure she was comfortable operating everything. After the purchase, he followed up to see if we had any further questions. We have a lot of confidence in our purchase and know Art stands behind his sales. I would recommend Colonial to anyone considering a Ford! More

Ford Fusion Buying the car was a very pleasant, stress free experience. Art G. was very easy to work with. Everyone at Colonial Ford was friendly and helpful. Buying the car was a very pleasant, stress free experience. Art G. was very easy to work with. Everyone at Colonial Ford was friendly and helpful. More

best car buying experience ever this is the second vehicle I've bought from Colonial Bob Herbert is a first class salesman no games and honest answers.I look forward to buying anothe this is the second vehicle I've bought from Colonial Bob Herbert is a first class salesman no games and honest answers.I look forward to buying another car in a few years. More

Best Ford Dealer for Sales AND Service!! My husband and I are both Ford owners, as our parents before us. We have a Ford dealer in our hometown, yet we drive the extra half hour out of our w My husband and I are both Ford owners, as our parents before us. We have a Ford dealer in our hometown, yet we drive the extra half hour out of our way to come to Colonial Ford. We have bought multiple vehicles here starting in 2002, and we bring them here for service as well. ALL of the staff go out of their way to make sure you have a great experience here. Domenic in Sales and Shane in the Finance office work well together to close the deal. Rick, Joe, and now Anthony in the Service Dept. never laugh when I describe what's wrong with my vehicle. Regular maintenance is a breeze, any other issues are always taken care of, and the pricing is reasonable. When I did get into an accident, Mark (and crew) in the body shop worked magic on my truck, and worked with the insurance co. to make it as easy as possible. The staff in the office always answer the phone with a smile, and provide the backup to make this a great place to come. If you ever have an issue, please speak up, as I have found that they are always willing to listen and work with you to make it right. We HIGHLY recommend you visit Colonial Ford in Plymouth!! More