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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,081 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,081 reviews

February 06, 2024

I usually give this center a 5. The last time I was there I was disappointed with the fee to plug into the OBD2 port. I asked about a gas gauge issue and was $200 for them just scan More

by CANZ
Recommend Dealer
Yes
Employees Worked With
Fabio Marini
Feb 06, 2024 -

Colonial Ford of Plymouth responded

I truly care and want to make sure we win you back and continue to exceed the level of service our guests expect . Please call me when you are free at 774-773-3536 - I want to look into this further there would have to be more diagnostic time involved to diagnose the gas gauge issue - such as checking all the wiring to and from , the float breaking away from the metal arm ,the resistor faulty or malfunctioning along with several other items that take more than just plugging into a scan tool a complete diagnosis can take several hours . Thanks Ron Almeida General Manager

February 05, 2024

Fast, simple, and fair price 👍. Solid communication, really nice waiting area with drink/snack options More

by murphy50mhb
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Everyone especially Joe offered any help we needed. Joe showed a lot of patience teaching Jim and I how to set things up in our car. I met so many people I am not sure on names listed below but e More

by JIMC157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Umbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Anthony is one of the best service managers that I have ever worked with for auto repairs. Extremely knowledgeable, professional and kept me well informed throughout the entire process. I would highly re More

by BILLGOODELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Excellent customer service! Anthony is a pleasure to work with! Anthony has been taking care of my car services since 2017, and he has always done great honest work! More

by SEGUN O
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony
February 01, 2024

Overall very good experience. Anthony was friendly, polite and very helpful. We would use Colonial again. More

by maprock6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Was on the highway when I had a problem. Colonial Ford was the closest Ford dealership. Went there the fixed the problem and got us back on the road in about 30 minutes. Service was fast and More

by klars95
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

I have had some issues with this dealership but at least they are trying to earn my trust More

by JMOWOOD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Everyone was great. No problems - phone calls were handled very well. Quick and easy for my repair service More

by PETERNYBERG
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I don’t remember
January 30, 2024

Super knowledgeable staff. I’m very comfortable bringing my vehicle here for service. Thank you! More

by wendyllawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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