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Colonial Ford of Plymouth
Plymouth, MA
3,127 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,127 reviews
September 11, 2020
After buying 3 $80,000 trucks from this company I have had multiple bad experiences involving their service department. 1.went in for an inspection sticker they tried telling me I needed all new brake r had multiple bad experiences involving their service department. 1.went in for an inspection sticker they tried telling me I needed all new brake rotors and brake pads just to find out all my brake rotors were in almost new condition. 2.went in for an illusive vibration. After fixing the wrong part they left me with an astronomical bill of $1200 for a bearing and 8 hours labor when they only worked on the truck for 2 hours. 3.went in for an alignment and was verbally attacked by an employee over something that he misunderstood 4.went back in for an alignment and they tried selling me front end work my truck didn't need. This is verified by my own knowledge,a vehicle inspector, and a 3rd party mechanic that i immediately took the truck to after. They tried to pass this off on the employee and lied right to my face regarding what it really needed. This company does what you see on those Inside Edition stories you see on TV. They ripp off unsuspecting customers More
by rick sullivan
Employees Worked With
September 11, 2020
We visited several dealerships-this was, by far, the best experience. Our sales Rep Vito Umbro was very accommodating and helpful. Their covid protocols made buying a new truck much more comfortable. Woul experience. Our sales Rep Vito Umbro was very accommodating and helpful. Their covid protocols made buying a new truck much more comfortable. Would go back for our next vehicle. More
by George
Employees Worked With
September 09, 2020
One of the most pleasant dealership visits ever. Every question answered. Vito Umbro our salesperson--The Best. Would recommend Colonial to anybody. Greg Russell in finance was easy and friendly. question answered. Vito Umbro our salesperson--The Best. Would recommend Colonial to anybody. Greg Russell in finance was easy and friendly. More
by Crestvieww
September 08, 2020
Winston Bennetts personality and demeanor was great to work with. I never felt pressured to buy or select a particular vehicle on the lot. Thank you work with. I never felt pressured to buy or select a particular vehicle on the lot. Thank you More
by Johnmking99
Employees Worked With
Winston Bennett, Madison Hilton
September 05, 2020
Steve is the best to work with. He took care of everything and made the car shopping experience the best I ever had. When it comes time to get the next vehicle I only want to work with Steve. everything and made the car shopping experience the best I ever had. When it comes time to get the next vehicle I only want to work with Steve. More
by Howlettrl
Employees Worked With
Madison Hilton, Nick Healey, Steve Lydon
August 31, 2020
Stopped into colonial ford for the first time. I drove by it all the time so I knew where it was. I was very impressed with new building, looks very clean. Met vito, told him what I was looking for, and he f it all the time so I knew where it was. I was very impressed with new building, looks very clean. Met vito, told him what I was looking for, and he found me the perfect car. Couldn't ask for better! More
by Peaches
Employees Worked With
August 31, 2020
Vito was kind and helpful as I was trying to help my son buy his first car. We went in unsure of what we would want, and he really helped us narrow down the search and made us feel welcome and comfortable! buy his first car. We went in unsure of what we would want, and he really helped us narrow down the search and made us feel welcome and comfortable! More
by Tammygrey512
Employees Worked With
August 31, 2020
My experience was quick and easy and my payment came in exactly where I needed it to be. Vito was very helpful and made the process simple. exactly where I needed it to be. Vito was very helpful and made the process simple. More
by lwest3370
August 30, 2020
I came to colonial ford looking for a truck I worked with vito drove 2trucks made the buying easy nice place to do business everyone so good vito drove 2trucks made the buying easy nice place to do business everyone so good More
by Bluecando
Employees Worked With
August 30, 2020
I looking for a good used car in my budget meet vito very helpfull wanted a car good gas mileage found an escape loved it would tell all my friends go to coloni helpfull wanted a car good gas mileage found an escape loved it would tell all my friends go to coloni More
by Jjklemson
Employees Worked With
