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Colonial Ford of Plymouth
Plymouth, MA
3,122 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,122 reviews
September 18, 2021
This was a terrible experience. I had been talking to this dealer for about a week about a truck and agreed to numbers etc. They told me it was mine and assured me it wouldn't be sold. I went by to see t this dealer for about a week about a truck and agreed to numbers etc. They told me it was mine and assured me it wouldn't be sold. I went by to see the truck and walked in and was told the truck sold "that day". I was told to come back the next day and they would make it right. This DIDN'T HAPPEN. Dell the "GSM" could careless about the situation and did basically NOTHING to try to fix their mistake. He stated "I'm not going to lose money selling a car". Even though it was their fault...instead of doing what is right...it's all about the money to this dealer. Even though we all know they are making plenty of money selling vehicles these days. Apparently customers mean nothing to them. I asked to speak with Sean the GM and was told "He will call you when he's ready." If I could give zero stars I would. More
by mike.gonthier
Employees Worked With
September 12, 2021
Very impressed with the whole experience. The salesperson Veronica was very informative and helped us find the truck that suited our needs. Veronica worked hard to get us the best price for our trade in, whi Veronica was very informative and helped us find the truck that suited our needs. Veronica worked hard to get us the best price for our trade in, which helped to seal the deal. Very pleased with the whole experience. Veronica is an asset to this dealership and sales force! More
by jglarosa
Employees Worked With
Veronica Swan
September 01, 2021
Veronica was great to work with. She took a change in my schedule that forced her to change customer satisfaction appointment as if that’s how they always happen. She kept me abreast of issues as communicat schedule that forced her to change customer satisfaction appointment as if that’s how they always happen. She kept me abreast of issues as communications with Ford got interrupted extending service appointment well longer than expected. More
by fpryor
Employees Worked With
Veronica Swan
August 28, 2021
Steve went above and beyond to make sure my vehicle purchase experience was a very positive one. He even added some personal touches to the van just for me! I was overwhelmed with this thoughtfulness. purchase experience was a very positive one. He even added some personal touches to the van just for me! I was overwhelmed with this thoughtfulness. More
by Susan Read
August 28, 2021
Veronica was great to work with she was extremely helpful. I look forward to working with Veronica in the future during the buying process of my next Ford. helpful. I look forward to working with Veronica in the future during the buying process of my next Ford. More
by fgallo3iii
Employees Worked With
Veronica Swan
July 28, 2021
Vito was a great salesman. No pressure. Went out of his way to get me a great deal. This is my second experience with colonial Ford and will definitely return..Financing guy was very efficient and personab way to get me a great deal. This is my second experience with colonial Ford and will definitely return..Financing guy was very efficient and personable More
by blaff0428
July 27, 2021
Steve was super helpful! He listened to what I wanted and got me the car and price I was looking for! Would 100 percent recommend colonial Ford. Great experience! got me the car and price I was looking for! Would 100 percent recommend colonial Ford. Great experience! More
by ngallahue3
Employees Worked With
Steve Lydon
July 22, 2021
did a great job at matching all my needs couldn't be more than happy thanks again everyone at the colonial ford in Plymouth ma good job than happy thanks again everyone at the colonial ford in Plymouth ma good job More
by iphonemail4196
Employees Worked With
July 12, 2021
Worst service department and service ever. I would never take or reccomend anyone else to take their vehicle here for any reason... one star is too many take or reccomend anyone else to take their vehicle here for any reason... one star is too many More
by vanessaleigh1985
Employees Worked With
Other Employees :
Nobody specific just got thrown from one person to another , hung up on a few times
