Colonial Ford of Plymouth

Glenn and Dell and Sean the general Manger were amazing and very helpful. I appreciate Joe helping us with a ford pass. After shopping around and nobody taking me serious Glenn took the time to work with and very helpful. I appreciate Joe helping us with a ford pass. After shopping around and nobody taking me serious Glenn took the time to work with me and find the car for me. Thank u colonial. More

Colonial is an amazing dealership. I went in to really look. But came home with my new truck. Glenn was amazing to work with, super nice made everything nice and easy. Unbelievably accommodating. Glenn an look. But came home with my new truck. Glenn was amazing to work with, super nice made everything nice and easy. Unbelievably accommodating. Glenn and the whole Colonial staff made the experience awesome More

Glen Smith was awesome once again, I bought my first card from him in 1995! Thank you to Joe, Del, and Sean for a great experience. And Nick the Business Manager. No BS! Great experience! Colonial Ford was a from him in 1995! Thank you to Joe, Del, and Sean for a great experience. And Nick the Business Manager. No BS! Great experience! Colonial Ford was awesome! More

I want to thank the entire sales team and support staff at Colonial Ford. I especially want to thank our salesman Glenn Smith for working with us in a professional manner he explained every detail of our s at Colonial Ford. I especially want to thank our salesman Glenn Smith for working with us in a professional manner he explained every detail of our sale and made us feel very comfortable with our purchase. I also want to thank Nick Healey the Business Manager for explaining all the details on our purchase he was a true gentleman . We love our 2021 Ford Ranger and thanks to Colonial Ford for making it happen . If I could give 10 stars i would. You have a loyal customer from this point on. Thank you Colonial Ford. More

Just bought a Ford Edge from Colonial, what a great experience! Always a pleasure to work with Glenn, Del and Nick! Have bought and leased several vehicles from Colonial Ford in Plymouth and these guy experience! Always a pleasure to work with Glenn, Del and Nick! Have bought and leased several vehicles from Colonial Ford in Plymouth and these guys have always made the transaction easy and accommodating! Keep up the great service guys, I will see you next time we need another vehicle! More

Very accommodating to my needs. Quite surprised when greeted by one of the managers who offered us refreshments in the cafe. I must say the bathrooms and cafe are extremely clean! I was introduced to Gl greeted by one of the managers who offered us refreshments in the cafe. I must say the bathrooms and cafe are extremely clean! I was introduced to Glenn whom showed me the service department and drove me thru and introduced me to the service advisor Anthony. No frills easy transaction! More

I was having an overheat issue with my '13 Ford Escape. Brought for service and ended up changing a few hoses. A few hours after it left the shop I went into limp mode because the car started to overhea Brought for service and ended up changing a few hoses. A few hours after it left the shop I went into limp mode because the car started to overheat. Take it back in and was informed that the other hoses where the culprit. Traveled across the state and on the way home the car started to overheat and car went into limp mode. Of course I called Rick and to be fair to Rick he offered to reimburse for towing. Once again it ended back in the shop, they found the cooling fan to be bad which they ended up picking up the cost, which I appreciated, but that's Troubleshooting 101. In the end I ended up paying for new hoses and labor to change them. After receiving the vehicle back again and was parked in my driveway. I notice the engine cover was hanging down. I called Rick and informed him that the techs forgot to secure engine cover. He stated his tech wouldn't have never down this and that attaching hardware is "cheap" and falls out all the time. I agree with that, but falling out from the service center to my driveway, that's because they weren't secured or they were left out. Come to find out that my Car had an ESP warranty that expired last year. Unfortunately for me I didn't realize this as the warranty carried over from the previous owner and only found out about it when I added the car to my Ford App a few weeks back. I would of thought that they would of have this information and the hoses would have been covered. I was always told to stay away from Colonial Ford when I moved into the area. After living in the area for 10 years. I did end up purchasing a '15 Fusion from them and having that car serviced here everything was smooth, but it all fell apart when I took the '13 Escape. I have purchased 3 other Fords elsewhere because of this last incident. I will use the service center again for warranty and take it from there . More

Steve was a gentleman to deal with, I never felt he was your typical salesman just trying to sell you something. Everyone I dealt with at Colonial Ford was very professional. Thank you Steve your typical salesman just trying to sell you something. Everyone I dealt with at Colonial Ford was very professional. Thank you Steve More

I can not say enough about Veronica Swan! She was amazing from start to finish. She was so attentive and even delivered my car to me after she worked all day. If you are looking to buy a car I love amazing from start to finish. She was so attentive and even delivered my car to me after she worked all day. If you are looking to buy a car I love Colonial Ford and Veronica for sure is your salesperson. More