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Colonial Ford of Plymouth

Plymouth, MA

4.6
3,123 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,123 reviews

August 05, 2022

Great service, quality work. Thank you for keeping my truck going. I would certainly come back. More

by t-patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
August 05, 2022

Service department is great, they took me in and serviced my truck while I waited. The service manager was in communication giving me updates as they preformed the service and recall items. The staff is gre More

by CHET6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McCarthy, Bob Petta, Joe Murphy
August 05, 2022

Paid to have an alarm system solved, they did an adjustment on the hood 1st time, it went off again, they fixed the hood area again and charged me again. More

by JLAMB1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name.
Aug 09, 2022 -

Colonial Ford of Plymouth responded

I'd be happy to look into this for you to determine why it is you were charged. Please contact me directly at 774-773-3520. Thank you, Bruce Kelly Service Manager

Aug 09, 2022 -

JLAMB1234 responded

I just feel that the cost from the first issue with the hood should have been deducted. All that was one the first time was to grease it and charge me over $70.

August 05, 2022

Pleasant staff and incredible service. Personnel always on point with any questions or concerns. The staff is so easy to talk to, and always say"Have a nice day!" More

by ACOP40NO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Petta, Joe Murphy
August 05, 2022

they went over and above to repair our Lincoln in a timely matter. We much appreciate their work ethics... More

by blbws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhaki Wholly, Bob Petta, Joe Murphy
August 05, 2022

Very helpful, accepted my rv for service without hesitation and wad able to fix issue More

by JANKELLY08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabio
August 05, 2022

Great staff as always, that has proven itself over time that they have integrity. Knowledgeable fair and courteous. End of story More

by Denny O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Healey
August 01, 2022

Not a big fan of dealerships. But had great experience at Colonial Ford. No high pressure sale, laid back atmosphere. Sales guy Glen Smith is great to do business with treats you More

by hiker12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

Wow I was very impressed with the used car selection but decided to go with a New echo sport. Glenn and his Manager Dell were helpful explaining my options. Glenn drove me to the bank and home to get my hom More

by Lenglish11707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Your friends at Colonial Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McCarthy, Nick Healey
July 25, 2022

My dealer contact salesperson, Jose Olivera, was a very personable and professional salesman. I feel that I actually felt very comfortable with his approach, as did my wife who is generally negative toward More

by m.d.utley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Your friends at Colonial Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony in the Service Department.
Jul 25, 2022 -

m.d.utley responded

Excuse my composition

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