Colonial Ford of Plymouth

Danielle in service is amazing! I never have to worry when I drop my car off for service. She always keeps me posted with what’s going on and if something needs to be addressed! I never have to worry when I drop my car off for service. She always keeps me posted with what’s going on and if something needs to be addressed! More

I’ve found the service dept people very respectful, honest & friendly every time I go there..including the shuttle drivers & valet. Repairs are always done right & if there’s a delay, I’m notified imme honest & friendly every time I go there..including the shuttle drivers & valet. Repairs are always done right & if there’s a delay, I’m notified immediately & offered a loaner. More

Top notch service advisors. Service dept has elevated to high end. Definitely five star rating Service dept has elevated to high end. Definitely five star rating More

This dealership is one of the nicest ones I have been to. Everyone is friendly, It is clean and they have a really nice waiting area with complimentary coffee, bottled water and snacks. The service department Everyone is friendly, It is clean and they have a really nice waiting area with complimentary coffee, bottled water and snacks. The service department is also top notch. More

After the fifth attempt it appears this intermittent Front Crash Alert/Camera error has been cured. Danielle was the Rep First assigned, before this glitch appeared, and I was very pleased with her deme Front Crash Alert/Camera error has been cured. Danielle was the Rep First assigned, before this glitch appeared, and I was very pleased with her demeanor and feedback, Then I worked with two other Reps, who I notice are no longer at service desks, that were less helpful or responsive. So when I kept having issue I made an effort to get my appointment schedule through Danielle and though it took a couple attempts with 3 parts and two cables along with several computer reprograms, holding my breath I’ll say it’s fixed. During the process I’ve been kept informed. More

Fantastic experience from start to finish and I love my new ford escape... I will highly recommend Colonial Ford Plymouth to all my friends and family .. new ford escape... I will highly recommend Colonial Ford Plymouth to all my friends and family .. More

These guys are great they always take care of me with any issues Been using them for over 10 years and they’re always reliable issues Been using them for over 10 years and they’re always reliable More

excellent service start to finish. Text message reminders, checking in at the service desk, comfortable waiting room with wifi, quick check out. Text message reminders, checking in at the service desk, comfortable waiting room with wifi, quick check out. More

Where do I begin, they're all amazing no matter what department! They are very welcoming. I personally like having a warm cozy feeling when I have to wait somewhere. They have it. I had a little mishap department! They are very welcoming. I personally like having a warm cozy feeling when I have to wait somewhere. They have it. I had a little mishap with my washer fluid not a big deal. I just like Rain X and they out regular in there. This again not a big deal but Anthony rectified this by comping me my oil change. Again, never needed but wow! There overall kindness is great! Our business works with Colonial Ford for parts and service on our company Navigator. Sometimes one department is different than another for customer service. All of the employees there are great and welcoming in any department. As long as I have a my Lincoln I will always travel to Colonial for my rides needs. More

Great people great service droppped car off got a ride back to home and they dropped the car back off at my house so not to inconvenience me. back to home and they dropped the car back off at my house so not to inconvenience me. More