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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
689 Reviews

689 Reviews of Colonial Ford of Marlboro - Service Center

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October 09, 2024

Pleasant and prompt service. I went to have my car inspected and it was finished in a timely manner. More

by darrell.wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Phil was very helpful, I appreciated him calling and texting me updates, I'll be back! More

by ADDIE.ATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Susan and the service team did a fantastic job ! Great follow up during and after the service visit More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

She was nice got the job done on time. Gave me all the info I needed. More

by altoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Service was faster than expected; all of my questions were answered; and I was spoken to with courtesy and respect More

by waengelman72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Fantastic, goes above and beyond to provide a wonderful experience and always with a smile. More

by bmassouh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Fast service and convenience, the only thing is they forgot to fill my wipers washer fuild. More

by ccelopez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

The Service Department at Colonial is EXCELLENT. Bob and his crew are helpful and accommodating. The service on our Ford vehicles is always done right the first time at a reasonable cost. I hig More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Suzanne was very helpful in explaining & showing me what was done to my car. The service department fixed a problem that was not of their doing. I am very happy with the service & personnel. More

by WOLFEDOG3805
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Time spent there was a little too long . Additional a rejection sticker was given a I have to return . More

by COLONIALFINISH94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
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