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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
691 Reviews

691 Reviews of Colonial Ford of Marlboro - Service Center

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August 22, 2022

this dealership is friendly and clean, they are a smaller dealership so you get personalized service and do not feel like just a number. other ford dealerships i have been to are too large and you don't get More

by rdthompson33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Colonial Ford of Marlboro responded

thank you we appreciate the kind words

August 19, 2022

Did service and was excellent at time frame as to when done. A Time frame for service done is very important. More

by bguysawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

The advisor and manager were a pleasure to work with. Thank you to the mechanics for fixing the issue on my car. More

by steph_94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Colonial Ford of Marlboro responded

great to hear and we thank you for your continued service.

August 17, 2022

The pick up and drop off feature was quick convenient. Phil did a great job explaining the process and status. More

by Tom Byrnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Colonial Ford of Marlboro responded

good to hear and we thank you for your business

August 17, 2022

Fast, efficient and honest. Service with a smile. Needed an inspection and a possible oil change. Did not need oil change, just a reset on the oil reading on instrument panel. More

by OOCHINA30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Colonial Ford of Marlboro responded

great to hear and we thank you!

August 13, 2022

Oil change & tire rotation went thru as planned. Waiting area needs improvements. Good Reception with Nice employees. More

by joelsuarez10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Colonial Ford of Marlboro responded

Thank you for the response and waiting room is in the process of a complete upgrade.

August 12, 2022

Great service, friendly staff and their prices are great, would definitely recommend them to family and friends More

by Ny901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Colonial Ford of Marlboro responded

great to hear we thank you.

August 10, 2022

Thank you Colonial Ford for all the help getting my vehicle serviced in a timely manner! More

by patrick.46.pf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

Although they were booked solid, Jennifer superbly worked out a way to get my car looked at. The entire staff were friendly, customer service oriented, and professional. A truly outstanding Ford org More

by donvgib
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

Great service and a wonderful staff. Highly recommended. I’m very happy that we found this place when we moved here. We could not be happier More

by threeyeti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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