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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
691 Reviews

691 Reviews of Colonial Ford of Marlboro - Service Center

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August 31, 2022

Always great service, very polite. Was able to diagnose a front end issue I had and got it fixed right away! More

by SCOBB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Colonial Ford of Marlboro responded

good to hear we thank you for your business

August 31, 2022

IsuL great service and customer supportsl and timely quality and completion. Good to recommend to anyone. More

by Robert Hetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Poor sales tactics truck I bought already has problems. Would not recommended buying from them. More

by Connor4481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Hughes
August 29, 2022

Good customer service as always. Quality work and timely completion of repairs. Would recommend to others More

by Robert Hetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Service department was very helpful and turned around my service in a timely manner. Great experience More

by jimandtracyadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Colonial Ford of Marlboro responded

Thank you your business is well appreciated.

August 29, 2022

Excellent customer service as always. Keep it! great communication! My Explorer is in good hands, thank you for yours greet job! You guys is rock! More

by elifasousa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Colonial Ford of Marlboro responded

Thank you so much we appreciate your business.

August 27, 2022

Excsellent service as always and keeps time commitments. Quality job always . Would recommend to others. More

by Robert Hetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2022

Overall, Colonial Ford was an excellent experience, my explorer was taken care of and in a timely manner! More

by Casti5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2022

Bob & Phil promptly gave me a convenient service day & time, and I was treated like a VIP! This is my Go To Ford dealership where I know the work will be done by continually trained mechanics who take PR More

by LTTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2022

Phil in service does a great job and is very service minded and knowledgeable. Keeps me informed and on schedule. More

by Robert Hetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Colonial Ford of Marlboro responded

Thank you Robert we appreciate your business

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