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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
691 Reviews

691 Reviews of Colonial Ford of Marlboro - Service Center

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October 25, 2022

my car is to be repaired there since june until today it is not ready we are finishing october and not even a response from ready to have more respect in delivering in the shortest possible time More

by katiacilene.ribeiro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

quickly got started on my car and kept me informed all the way through the process. More

by lamb3c
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Colonial Ford of Marlboro responded

We are glad to hear it and thank you for your business!

October 20, 2022

Excellent service and friendly. They keep you informed of all the processes. Short wait time More

by LOGCABIN311@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business!

October 15, 2022

Great service! All three of the service department people listened to my concerns. The vehicle was ready as stated by the advisor. The total cost for the repair was More

by c8a10dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Colonial Ford of Marlboro responded

We appreciate your business!

October 14, 2022

Not much to say other than Bob and his service crew are the best! Wouldn't take my Bronco anywhere else. More

by kevintroy5KTroy100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Colonial Ford of Marlboro responded

Thank you for your continued business! It is greatly appreciated!

October 13, 2022

The service advisor Phil was very professional and knowledgeable when he explained how my vehicle would be repaired More

by mpholman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business!

October 03, 2022

My appointment time and time at the dealership was what I expected. Great attention and care given to my vehicle. More

by michael11010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pemberton
Oct 03, 2022 -

Colonial Ford of Marlboro responded

Thank you so much we sure apprecite your service

Oct 03, 2022 -

michael11010 responded

You are very welcome.

October 02, 2022

Amazing service! Everyone on staff I encounter are very helpful and friendly. My car is always serviced perfectly and very timely. Phil and Suzanne assisted me in More

by MACURRANDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Colonial Ford of Marlboro responded

Thank you so much

September 30, 2022

Everyone was so pleasant and helpful. I have the awesome Ford Bronco Sport. They took care of all my request More

by Lindaanddan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Skinner
Oct 01, 2022 -

Colonial Ford of Marlboro responded

so good to hear we appreciate your business as well

September 29, 2022

I didn't buy my car here, but so far am pleased with the service More

by fred_straight
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Colonial Ford of Marlboro responded

good to hear, Thank you

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