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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
691 Reviews

691 Reviews of Colonial Ford of Marlboro - Service Center

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November 18, 2022

I had called several local dealers to see if they could get my vehicle in for the recall. None of them would see my Expedition until after the first of the year. These people got me in the same week I call More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Colonial Ford of Marlboro responded

We were happy to help and appreciate your business!

November 10, 2022

Although my vehicle is experiencing an ongoing issue, the service staff has been very accommodating, friendly, and helpful. They are doing all that can be expected to help resolve the issue my vehicle is ex More

by KJsCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

We bring all of our company trucks here for service. They always do their best for us. More

by ABonadio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Took my ford escape to repair my hanging muffler, both side of muffler were hold by zip ties. Mechanic only repair one side and when I asked manager in charge he said oh i will order another part and neve More

by juan_moreno0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Chandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Service was great! Beautiful new waiting room and a cute kitten that greets everyone!!! Sue was awesome! More

by hberg1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Called about a tire pressure leak that they fixed with the oil change. They took me in the same day and fixed the leak More

by purplescorpion
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Colonial Ford of Marlboro responded

thank you so much we appreciate your business

October 30, 2022

I have had my car serviced here since 2014, and have always had prompt and curtious service. More

by BOBJUSSEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

I have been to this dealer twice. Both times they got me in when other dealers could not. Both times they got my car finished in one day. More

by yongqian727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Colonial Ford of Marlboro responded

We are happy to hear it and hope to see you again! Thanks for your business.

October 28, 2022

From the time I called to make and appointment through the entire repair and pick up of my Focus, these people were great. More

by yongqian727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Colonial Ford of Marlboro responded

We are happy to hear it and appreciate your business!

October 26, 2022

I always bring my truck to Colonial Ford. The service staff is friendly and always do their best to get me in and out! More

by GARYBEANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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