Colonial Ford of Marlboro - Service Center
Marlboro, MA
691 Reviews of Colonial Ford of Marlboro - Service Center
Bob and his crew are always easy and fun to deal with. Kudos to management aslo as they have recently painted the place (well overdue). They have also redecorated the waiting area. Kudos to management aslo as they have recently painted the place (well overdue). They have also redecorated the waiting area. More
Always great service, done quickly at a good price. Always helpful no matter the problem. Always helpful no matter the problem. More
The woman at the middle desk (I am sorry I forgot her name) was very nice. She went out of her way to make me feel comfortable. name) was very nice. She went out of her way to make me feel comfortable. More
Always great service. I had some custom requests which were happily accepted and delivered upon. I had some custom requests which were happily accepted and delivered upon. More
I brought my Explorer there a month ago. Was told 1 part for my gps was back ordered. The rest would be in the next day. Called today and the service women was a complete xxxxx. Told her my Was told 1 part for my gps was back ordered. The rest would be in the next day. Called today and the service women was a complete xxxxx. Told her my name and she huffed. Came back on the phone to tell me all parts were back ordered. I asked when they were expected and she said when they come in. I asked to speak to the service manager and she would let me speak to him. I asked her more than once to speak with him. I’m in customer service and this is not how you treat customers. I’ve been a customer for over 10 years not no more. I found another dealer that was able to get the part next week for me. More
Good service in a small quaint dealership. Friendly atmosphere as everyone (even the sales manager) introduced themselves to me. Great coffee and muffins. Friendly atmosphere as everyone (even the sales manager) introduced themselves to me. Great coffee and muffins. More
Convenient and fast service. Explained the issues clearly and provided good service. Turnaround was quick Explained the issues clearly and provided good service. Turnaround was quick More
My old remote needed to be reprogrammed. Phil suggested that I purchase a second remote as well. I am very glad that I did. Phil suggested that I purchase a second remote as well. I am very glad that I did. More
Salesman did a great job, management made a couple mistakes but rectified later in the month. mistakes but rectified later in the month. More
Super fast service. Got me in and out inside of an hour. I'll be back. Got me in and out inside of an hour. I'll be back. More