Colonial Ford of Marlboro - Service Center

I was a walk-in trying to get an oil change. Jennifer said she could take me in a timely manner. I had my car back after an oil change is a pleasure to deal with Jennifer at Colonial Ford and Ma Jennifer said she could take me in a timely manner. I had my car back after an oil change is a pleasure to deal with Jennifer at Colonial Ford and Marlborough Mass at the service department. Thank you very much. More

Always polite and efficient. I’m confident that I’m in good hands with their customer service I’m confident that I’m in good hands with their customer service More

Jennifer was great to work with. She was able to acomidate my repair when it was convenient for me. From walking in to the serve department till the time I drove away was no more tha She was able to acomidate my repair when it was convenient for me. From walking in to the serve department till the time I drove away was no more than three hours. Thank You Jennifer and Colonial Service More

yes I would recommend to a friend great place to service the car they have coffe the car they have coffe More

It has a dated customer waiting room. It is more convenient than McGovern Ford. Their showroom only had 2 mustangs it. It was a day of an expected snow storm and they might have move It is more convenient than McGovern Ford. Their showroom only had 2 mustangs it. It was a day of an expected snow storm and they might have moved them. I'll rate the dealership when I check out their inventory of F150s. More

I broke down on I-90 in Millbury on a snowy Sunday night, on my way home to NY in my old F150 (242,000 miles and counting). Herb Chambers was the closest Ford dealer, but wouldn't help me because I didn't, on my way home to NY in my old F150 (242,000 miles and counting). Herb Chambers was the closest Ford dealer, but wouldn't help me because I didn't, "Have a previous service relationship with them." Phil Kallenberg at Colonial Ford assured me that their Service Team would do their best to get me back on the road. As busy as they were, Phil prioritized my situation so I could get home and not miss any more work than necessary. He kept me updated on the status of the diagnosis and repair options, and got me running again much sooner than I had imagined. I am so grateful for Phil's thoughtfulness in helping me out of a serious jam when I was far from home. He is a true professional and a gentleman. Thank you again Phil!! More

Bob Chandler does an outstanding job in the Service Department. My new Explorer came equipped with faulty struts. I originally thought that’s how new vehicle came that way. When weather started getter Department. My new Explorer came equipped with faulty struts. I originally thought that’s how new vehicle came that way. When weather started getter colder, the rattling became louder. I brought it in & had Bob’s guys look at it. I had new struts a couple weeks later & everything runs smooth now. More

Phil helped me with everything for the recall of my van and the maintenance of my car. The service was done quickly and with quality. and the maintenance of my car. The service was done quickly and with quality. More

Service was great, as always Sue got my car right in and taken care of quickly. I always appreciate the help from Colonial taken care of quickly. I always appreciate the help from Colonial More

these folks are the best always going above and beyond to provide an outstanding experience provide an outstanding experience More