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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
691 Reviews

691 Reviews of Colonial Ford of Marlboro - Service Center

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March 06, 2023

Excellent customer service, in both service and parts. Fast turnaround times. Very helpful and knowledgeable staff. More

by CKY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Colonial Ford of Marlboro responded

So good to hear thank you.

February 27, 2023

Everyone is great. Outstanding customer service and excellent to work with. Could not be more helpful. Just outstanding More

by RMANNING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Colonial Ford of Marlboro responded

great to hear you are happy, we sure appreciate your business

February 25, 2023

Bob was very helpful and polite. The only problem was there was a cat in the office and I'm allergic to cats but didn't stay long enough. They was quick to process my request for ser More

by troyspecial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

As always, the service was done right the first time. Went there for normal maintenance items and a horn that stopped working. The price was reasonable and the overall experience was pleasurable. More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Colonial Ford of Marlboro responded

good to hear you are happy, and we thank you for your business.

February 13, 2023

Fast no hassle service on my 2022 f 250 pick up to replace running board More

by delgenio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Quick and professional. They did an excellent job with my Mustang and didn't overstep their abilities. More

by VictoriousNerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Colonial Ford of Marlboro responded

Thank you so much we appreciate the business and kind words.

February 07, 2023

This was a difficult repair but Colonial got the no start concern fixed for us. Great service! More

by richardsharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Colonial Ford of Marlboro responded

Thank you and much appreciate your business as well.

February 04, 2023

always a great experience! !! Sue in service is AMAZING!!! always is willing to go above and beyond to help and assure that my F350 will be well serviced and ready in a timely More

by india
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Colonial Ford of Marlboro responded

Thank you so much all appreciated

February 03, 2023

As always Service advisor Phil was excellent keeping me informed on my recent service repair and answering any questions. More

by DOUGLINDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Colonial Ford of Marlboro responded

Thank you Doug good to hear

February 02, 2023

Bought many cars and trucks from Colonial Ford always a great experience. Mark runs a great crew. Best deals around. More

by dennist01
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes
Feb 02, 2023 -

Colonial Ford of Marlboro responded

Thank you so much Dennis, we appreciate your continued support as well as your business.

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