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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
691 Reviews

691 Reviews of Colonial Ford of Marlboro - Service Center

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June 08, 2023

Thank you for all of your assistance on our purchase of a 2023 Mustang Mach E. This was our second vehicle purchase from Colonial in the past year. The experience on both occasions were pleasurable. We More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Stephen Hughes
Jun 08, 2023 -

Colonial Ford of Marlboro responded

Thank you for your continued business! We really appreciate it!

June 08, 2023

Jennifer was just as pleasant in person as she was over phone. She helped me figure out a time that works best for me More

by Lindaanddan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Colonial Ford of Marlboro responded

Thank you for the kind words about Jennifer! We appreciate your business!

June 07, 2023

Friendly dealership. The location is great, easy to get to and the staff were attentive. More

by steph_94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Colonial Ford of Marlboro responded

Thank you for your business and kind words!

June 07, 2023

She needs to work on communication with clients. When dealing with clients it’s important that we show that we care about other, fall in love with your client not trying to keep them away from the More

by Mara
Recommend Dealer
No
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

I called on last minute notice and asked if I could get an oil change. They made arrangements to squeeze me in so I can get my oil changed completed and done. More

by LUKEWADE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Thanks so much to Jim Hines, Mark Babineau and Moises Lima for helping me purchase a beautiful new 2023 Mach 1 Mustang at a good price. Jim was patient and helped make the process transparent. Jim also w More

by clancyrw
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Colonial Ford of Marlboro responded

Thank you for your business and enjoy the Mach-1!!

May 20, 2023

I used this service for more than ten years. The service always was reasonable. This year was the best. Everything was programmed and finished on time, From Service manager through front guy More

by BMILATOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Colonial Ford of Marlboro responded

Thank you for the kind words, Boris! We really appreciate your business!

May 12, 2023

Brought my car in for a problem with the GPS, it was fixed properly and is now working great! More

by Gregory D R
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Colonial Ford of Marlboro responded

Thank you for stopping in! We appreciate your business!

May 06, 2023

The 2016 ford escape had a problem with the turbo charger and giving a check engine code. Colonial Ford was able to identify the issue and fix the problem that day. More

by JNSALEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
May 16, 2023 -

Colonial Ford of Marlboro responded

Thank you for bringing it by and please let us know if you need anything in the future!

May 01, 2023

Service was quick and efficient, Sue and Rob were very helpful, informative and accommodating, very happy with the overall service experience. More

by dgoodwin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Colonial Ford of Marlboro responded

Thank you for stopping by with your vehicle. We appreciate your business!

May 16, 2023 -

dgoodwin2 responded

Thanks again for the quick turn-around, my car is running like new again...many Thanks!

May 16, 2023 -

Colonial Ford of Marlboro responded

Great to hear

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