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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
691 Reviews

691 Reviews of Colonial Ford of Marlboro - Service Center

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July 31, 2023

Sue was great! She was super honest with me, and a very clear communicator. Sometimes when I get my car worked on I don't understand what the problems were, but she More

by Mik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Colonial Ford of Marlboro responded

Thank you for stopping in! We look forward to seeing you in the future!

July 29, 2023

They were very professional and they took care of my car in a good timely manner ! More

by desireck82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Colonial Ford of Marlboro responded

Thank you for your business!

July 28, 2023

Based on the above and beyond service that I received from the Service Department, Colonial Ford of Marlboro will be the first place I go in hopes of purchasing a vehicle. More

by kcarney2123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Colonial Ford of Marlboro responded

Thank you for the kind words and we look forward to assisting you with your purchase!

July 20, 2023

Great customer service, and communication. Service team went above and beyond. Overall, a very positive experience. More

by kermorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

I visit often, and have had a very positive experience every time. They work fast, and efficiently, are responsive and friendly. I will continue to use Colonial Ford for purchases and service. More

by CCowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

After buyers remorse, they help me find the right van I needed . Thanks to Moses and Jim. More

by rickbarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses and Jim
July 19, 2023

They were very friendly and kept me informed every step of the way to make sure I knew exactly what was happening with my car. Will definitely use them again! More

by robertsunderlandjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

They were good, fixed bothering recalls within a couple of days. Would have done it faster if they were able to get the parts More

by rob551993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

The dealership was very understanding and responsive. They were very helpful when finding what was wrong with my car. More

by aiden.deforest.fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Friendly and professional . It's great to experience a pet friendly atmosphere throughout the dealership👍🐾 More

by KWSTODDARD
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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