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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
691 Reviews

691 Reviews of Colonial Ford of Marlboro - Service Center

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September 28, 2023

Great idea for home service for Lincoln recall. Easy communication with Jennifer. We are impressed. More

by QUEENANNE13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic who serviced our Lincoln
September 25, 2023

I came in as a walk-in customer with an engine light. They asked if they could see me at last minute with an engine light on very pleased. They asked for my keys, and they told me to take care of it with More

by LUKEWADE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Colonial Ford of Marlboro responded

so good to hear we are glad we were able to help you.

September 14, 2023

It was an oil change. Great review. If you want me to leave fill out a survey don’t make me leave a review More

by Boughtacaryes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I’m very happy and pleased with his dealership. They always take me and I always get the work done on time More

by LUKEWADE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Colonial Ford of Marlboro responded

Thank you so much we appreciate your business

August 28, 2023

Great service! Flawless, from booking the appointment, to picking up my truck after. Phil was amazing! He got me a ride to work with Lyft and had me picked up when More

by bates_kevin1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Colonial Ford of Marlboro responded

Thank you for the kind words about Phil. We appreciate your business!

August 28, 2023

Phil was absolutely wonderful to work with. He always kept me updated on the progress of my vehicle, sent me pictures of the work throughout the process, and was easy to get ahold of. 10/10 for More

by CHELSEA.A.COULSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Colonial Ford of Marlboro responded

I will certainly pass thing along to Phil and we appreciate your business!

August 25, 2023

Had a pleasant experience all-around! The problem with our E150 van was undetected at another shop but quickly diagnosed by the Colonial service department. Thanks to everyone involved. More

by Bleroyer
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Colonial Ford of Marlboro responded

Thank you for stopping in! We appreciate your business!

August 24, 2023

Excellent service by both Bob and Jennifer. Would definitely recommend to others, and will use Colonial Ford for my next car purchase. More

by OOCHINA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Colonial Ford of Marlboro responded

Thank you for your business! We look forward to seeing you again in the future!

August 24, 2023

Great service! My routine service (oil and tires) plus A/C recharge plus camera recall reprogramming was handled in a timely and professional manner. More

by je.mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Colonial Ford of Marlboro responded

Thank you for bringing it in! We appreciate your business!

August 23, 2023

Very happy with Phil taking care of my F150! Phil updated me and found a recall I didn’t know about, thrilled he took care of it. More

by BILLSULLIVANHUDSONMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Colonial Ford of Marlboro responded

Phil is great and we appreciate your business!

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