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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
691 Reviews

691 Reviews of Colonial Ford of Marlboro - Service Center

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October 26, 2023

Suzanne was very helpful with my initial issues and was exceptionally helpful with an issue that arose during servicing! More

by wrust33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

Jennifer and Bob were very helpful. All issues taken care of. Work done on vehicle very satisfied. More

by fmalloy41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Phil took time to lookup something for Me excellent dealership always take my 21 Ranger there great people More

by amcot6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Colonial Ford of Marlboro responded

so good to hear

October 18, 2023

Went into this dealership for a routine checkup and came out at a reasonable time, they answered any and all of my questions. More

by Tpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Excellent customer service, will definitely be back. Hope to buy a new car there eventually. More

by bubba3483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Colonial Ford of Marlboro responded

Great to hear Thank you for your business

October 18, 2023

My recent appointment went very well. I pulled a CARFAX on my Explorer - VID: 1FM5K8D83EGA23300. It showed the recent work done to the front-end, suspension and rear brakes, (9/15/23). BU More

by billoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Service writer was very helpful and accommodating. Work was performed as requested and in a reasonable amount of time. More

by nepsra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Colonial Ford of Marlboro responded

Thank you so much we appreciate the kind words and your business.

October 11, 2023

Jennifer and Bob were very helpful with my Ford Escape. They were able to get me in for an appointment early and they were amazing with reaching out about what was going on with my car. More

by david_gaita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Colonial Ford of Marlboro responded

We appreciate your business and kind words.

September 30, 2023

This was the most professional and efficient dealership experience ever. Bob spoke with me at length about my vehicle’s transmission issues and was able to get my transmission ordered and replaced within o More

by ANITASLIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Phil did all he could to get me back on the road quick and safe More

by robert_flanagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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