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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
691 Reviews

691 Reviews of Colonial Ford of Marlboro - Service Center

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December 06, 2023

I'm not an expert in car mechanics but, for any problem that I have with Ford, I certainly will have them working on it. More

by jgemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Suzanne was very helpful and friendly. I always appreciate working with her when I go in for a service appointment. More

by melsen.carlsburg
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

I appreciate the extra effort that Sue was able to do for me in getting approval from Enterprise Leasing. This leased vehicle was just under the minimum wear on the brakes that Enterprise will usually approv More

by RICHARD_DITULLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Nice job , handled the recall quickly and effectively. Were able to get me car fixed quickly. More

by KENRITACCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

When I received the vehicle back, it had a few "warning icons" on the dashboard that was not previously there and they could not tell me how to fix and remove? I also expected all my fluids to be topped o More

by jeffdlong1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Chandler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Amazing. Able to find a tire on short notice on a weekend. No other local dealers could. More

by DAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Colonial Ford always provides outstanding service. I trust Colonial Ford implicitly with my car's service. More

by joeeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

This dealership service department keeps getting better. Their service is fantastic and response to any issues have been clear and concise. It’s the first time a dealership has informed me that they coul More

by GBKASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Coupon price for oil chng & tire rotation was not met. Shop Supplies added $4.xx + other charges. Very anoying! More

by dalecbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Kallenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

They were able to get my vehicle in very quickly kept me informed on the process and had the vehicle done when they said it would be done More

by scottrenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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