Colonial Ford of Marlboro - Service Center

Thanks. Getting the old title was tedious. Not their fault but it got taken care of Getting the old title was tedious. Not their fault but it got taken care of More

My problem was with Bluetooth audio which did not work. It evidently took 2 hours of system upgrades to correct the issue. The following day I had a hiccup however I was able to correct myself. I was im It evidently took 2 hours of system upgrades to correct the issue. The following day I had a hiccup however I was able to correct myself. I was impressed that the work on my car was done by an Assabet Valley vocational student ( mentored by a regular mechanic)r. The cost of $165 to walk through the door is the reason I don't have my Edge serviced on a regular basis by a dealership however I was very satisfied by courteous service I received when I really needed it. More

Suzanne was very personable and my wait time was minimal . The one thing that bothers me is not receiving current promotional pricing for services unless I call out the special when scheduling especial . The one thing that bothers me is not receiving current promotional pricing for services unless I call out the special when scheduling especially since I purchased the vehicle from this dealership. I will be more mindful to call out the specials when scheduling. More

Everyone, is professional and extremely courteous. Love the place. I was told exactly what needed to be done, and when the correct part came in, I was notified immediately and set up for service. Love the place. I was told exactly what needed to be done, and when the correct part came in, I was notified immediately and set up for service. More

Jennifer was such a pleasure to communicate with. She facilitated by appointment seamlesly. THANK YOU Jennifer She facilitated by appointment seamlesly. THANK YOU Jennifer More

Since I bought my new used car through Colonial Ford, I have been taking it here for oil changes and have been pleased with the outcome each time. Thorough service and friendly service have been taking it here for oil changes and have been pleased with the outcome each time. Thorough service and friendly service More

Phil is the king of follow-up and explaining the work to be done and costs clearly. I trust Colonial. They always do right by me! be done and costs clearly. I trust Colonial. They always do right by me! More

Simply the best! Easy to work with. Listens and responds to issues. Provides excellent feedback. Easy to work with. Listens and responds to issues. Provides excellent feedback. More

Very friendly people in the service department. Looked after my vehicle, and fixed it in a timely matter. Looked after my vehicle, and fixed it in a timely matter. More

I was scheduled in last minute without issue and service was handled well as per usual. was handled well as per usual. More