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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
691 Reviews

691 Reviews of Colonial Ford of Marlboro - Service Center

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March 31, 2024

Whenever my car needs service Colonial Ford is the only service center I will bring it to. Colonial Ford can always be depended on to provide excellent service, More

by joeeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Jennifer was super-friendly and I am very appreciative - she checked in my vehicle for service and pointed me to the lounge and free coffee. The technician came out and talked to me in the lounge about my More

by 2010 Transit Connect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Great service customer and excellent service department manager Bob. I give him a five star. He took care of my car and made sure everything went well. I just want to thank Bob for the Excellent Service a More

by Abeckford45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Quick, easy, and simple really not much else to say about it, it was an oil change, had my f150 back in maybe a half hour More

by s.kimball60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Everyone was very nice and Phil kept me updated on my car repairs. I will return when I need additional service More

by Lscichilone31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

My repair was small but unscheduled. Colonial Ford worked me into the schedule and completed the work within 1 1/2 hours of my arrival. Suzanne was ver understanding of my problems and v More

by ddepompei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Very professional environment, clean, offered coffee and waiting area with tv while they worked on my vehicle More

by bholyoak2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Phil was great. I gave him five stars. Very attentive and professional. Thank you for the nice experience. More

by Polly Wog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

I can't be any happier. They are very professional and nice. The convenient waiting room was really nice, since I had to wait for the car. Very happy there! More

by LINDAPRIDDY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

On Presidents’ Day I purchased a used car they sent the flyer to my house did not like the value of the trade-in $350 for the car should’ve been more I felt but happy with the trade-in More

by LUKEWADE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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