Colonial Ford of Marlboro - Service Center
Marlboro, MA
730 Reviews of Colonial Ford of Marlboro - Service Center
Fast response and got my vehicle checked out ASAP! I was very concerned about the catalytic converters and wanted to get them checked before any damage could occur. Even with their very busy schedule I was very concerned about the catalytic converters and wanted to get them checked before any damage could occur. Even with their very busy schedule they got my truck in to check it out. More
Never had a problem with them very friendly helpful the best around won't use any other best around won't use any other More
Thanks to Suzanne they saved a long time client. Long story short on new vehicle I got the "No Worry" Tire Plan. Long story short you are not provided with the full contract to understand coverage j Long story short on new vehicle I got the "No Worry" Tire Plan. Long story short you are not provided with the full contract to understand coverage just a 1 page "hype sheet". Driving into my difficult work garage which happens to be under construction it was so tight I inadvertently clipped a curb resulting in side wall damage to 2 tires and rim. When brought in for coverage/repair I was told it's not covered b/c I mentioned "visible construction". Bottom line I was not happy and honestly was going to take my business elsewhere. Suzanne and one of the managers stepped up and replaced the damages tire for me. Rims are still my problem but whatever. Now I know no such thing as "worry free" tire/wheel care and ALWAYS need to get full T&Cs. FYI - Company with Tire coverage is IA American Warranty Group and honestly seem shady based on my interactions with them directly. More
I have always been pleased with the service I get. Keepp up the great work! Keepp up the great work! More
I’ve used Colonial Ford of Marlboro for 2+ years. I have never been a fan of having a car serviced by an auto dealer until I came here on a special coupon. Friendly service with no add ons or hard se I have never been a fan of having a car serviced by an auto dealer until I came here on a special coupon. Friendly service with no add ons or hard sells is what I found. Recently I needed new tires to pass inspection. I really wasn’t planning on getting tires here as I already had a popular tire company give me a quote. Well the quote I received from Colonial Ford was better! I’m enjoying my new road hugging tires as I drive a Mustang. Staff is super accommodating and I’m sticking with them! More
Colonial Ford can always be depended on to provide quality and expert service for your vehicle. quality and expert service for your vehicle. More
Thank you Colonial! Vehicle is running great! Thank you Suzzane for all the great updates during visit! Vehicle is running great! Thank you Suzzane for all the great updates during visit! More
Friendliness and professionalism are a hallmark of the employees and promptness of service will keep people coming back. Appreciated the honesty and reliability employees and promptness of service will keep people coming back. Appreciated the honesty and reliability More
The service department at Colonial Ford is always great to deal with. An excellent experience every time!!! to deal with. An excellent experience every time!!! More
The guy I spoke with was very nice, spoke soft and fast though. Still have 2 recalls outstanding and just waiting on parts? though. Still have 2 recalls outstanding and just waiting on parts? More