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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
740 Reviews

740 Reviews of Colonial Ford of Marlboro - Service Center

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June 04, 2025

Very happy with Sue at the service desk, who took care of the tire that was unable to be fixed with a new one More

by LUKEWADE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

They took care of me very quickly when the AC went out in my truck More

by david998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Thank you Bob and Sue for taking my Bronco in last minute and getting it inspected as well as fixing that pesky turn signal fast blink. Lets hope it stays away! More

by kevintroy5KTroy100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

I have had wonderful service at Colonial Ford. The service department is very easy to work with. More

by Kacolacchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Phil and team were great as always. Fixed the problem quickly and communicated with me thru the whole process. Even got me a Lyft home. More

by mike_earls2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

My intersections with the staff at Colonial Ford was very helpful, very professional and thorough. I was very happy with every aspect of my service appt More

by johncfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Very attentive to customer’s time. Keeps you posted as to how the work is going. Great techs in the garage. More

by billoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

They take customer satisfaction very serious and are willing to go above and beyond to make their customers happy. I will definitely be buying a car from them again in the future. Thank you Moses More

by matthewjbrynes
Recommend Dealer
Yes
Employees Worked With
Matt Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matias,
May 06, 2025

It was nice, negotiations were pleasant and professional. Sale gentleman was very professional. Overall a nice experience. More

by drodrigues35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Moses and Matias were extremely helpful and supportive. If I buy another car it will be from them. They went above and beyond and were very patient. More

by matthewjbrynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
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