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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
752 Reviews

752 Reviews of Colonial Ford of Marlboro - Service Center

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June 24, 2025

I bought a 2016 ford from you and you failed my inspection for faded plates and put a reject on the car. You could have just told me and I would have ordered new plates More

by Jwoleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Ten star review. Colonial Ford Marloro took me in for service when no one else would. Water pump and front end rebuild needed. Not easy fixes. Despite my complication More

by oreo3704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

the appointment was just for a state inspection. It was done in a timely fashion. More

by sarah w
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

I brought my car in for a transmission repair and during a test drive, their employee caused an accident that permanently lowered the value of my vehicle. Communication lacked transparency, and I now face a More

by GUILHERME_LANNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Chandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mateus Pedroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Very professional and accommodating. Service is done quickly and everyone is very helpful and friendly. More

by clouise1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Always a good experience. The Service team at Colonial knows what my vehicles need. Never any pushy sales or add-ons. I highly recommend them More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Very professional, efficient and helpful. Worth driving a few extra miles to get good service for our Ford vehicles. More

by Jeff H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Everyone is helpful and kind and service is completed timely They keep you updated during the process and always check in if more work is needed than expected More

by sarahc527
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Kallenberg
June 06, 2025

Great service, follow through and updates. I was able to complete my commitments on-time with their clear and accurate time expectations. More

by Jeff250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Fast, easy, and straight forward service. Will definitely come back for any needs that can’t be done myself! More

by Thomascoffey1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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