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623 Reviews of Colonial Chevrolet - Service Center
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February 12, 2020
Brought my Chevy Equinox in to the body shop after an accident and it was a pleasant experience and the best workmanship I've seen! John was very helpful and a pleasure to deal with! Thank you accident and it was a pleasant experience and the best workmanship I've seen! John was very helpful and a pleasure to deal with! Thank you More
by scuba114
Verified CustomerEmployees Worked With
John (body shop)
February 12, 2020
Power Steering Failure Dan in Service was very nice. He explained everything and was very knowledgeable. My problem is with Chevrolet; the company did not cover a prob Dan in Service was very nice. He explained everything and was very knowledgeable. My problem is with Chevrolet; the company did not cover a problem that was actually in a recall a few years ago. More
by DKOZIK
Employees Worked With
Dan in Service
February 11, 2020
Continually meets or exceeds expectations. Always upfront with every aspect of the service. I wil continue to have my truck setviced at this location as long as i own the truck. Including my next vehicle. with every aspect of the service. I wil continue to have my truck setviced at this location as long as i own the truck. Including my next vehicle. More
by MJEPAC1
Employees Worked With
February 07, 2020
Oil Change, etc. In and out in 1 hour for oil change ,tire rotation, etc. Wait room clean and paper/books available, as well as beverages and other items. In and out in 1 hour for oil change ,tire rotation, etc. Wait room clean and paper/books available, as well as beverages and other items. More
by CRA4162
Employees Worked With
Robert Reizner
February 06, 2020
I brought my 2017 Chevy Silverado in for an oil change this dealership is friendly and helpful. they gave me a ride to work and brought my truck back to me earlier than promised this dealership is friendly and helpful. they gave me a ride to work and brought my truck back to me earlier than promised More
by ryeakathy
January 06, 2020
After buying two new diesel 2500 trucks in three years from this dealer my truck that is under warranty had a battery fail, and the"tech" that worked on my truck was trying to get me to pay him two hours from this dealer my truck that is under warranty had a battery fail, and the"tech" that worked on my truck was trying to get me to pay him two hours of labor to diagnosed.a 200 milliamp draw on my truck in order to get my free battery,I declined and picked up my truck. The draw was a radar detector that was plugged in the lighter. I brought it is good dealer had battery replaced under warranty. That's the last truck I buy from this dealer,run to another dealer don't give them your money, they don't deserve it. The bright tech told me" battery's just don't fail on their own" More
by gjisaacs60
Employees Worked With
Other Employees :
What ever do called tech that you let touch my truck, Dave Fillmore, Stephen Carlson, Robert Reizner
November 26, 2018
Amazing service. The people here are really friendly and extremely helpful. They quickly made me feel at home and were able to help me pick the car I wanted. The people here are really friendly and extremely helpful. They quickly made me feel at home and were able to help me pick the car I wanted. More
by JohnnyGXX2
Employees Worked With
June 27, 2018
Two Great Experiences I can't say enough wonderful things about Colonial Chevy in Acton. A year ago I had what might be described as a flawless purchase of my vehicle here. I can't say enough wonderful things about Colonial Chevy in Acton. A year ago I had what might be described as a flawless purchase of my vehicle here. More recently I worked with the body shop. My car had some minor paint damage. Jen T. was easy to work with. She arranged the paint repair, which was completed faster than I ever anticipated it might be, the price was more reasonable than I could have hoped for, and best of all my vehicle looks like nothing ever happened. More
by catherinecatherine
June 01, 2018
Terrible Customer Service at the Body Shop My car was towed here after an accident. I was from out of town and was told that the repairs would take 2-3 weeks. I struggled greatly with contactin My car was towed here after an accident. I was from out of town and was told that the repairs would take 2-3 weeks. I struggled greatly with contacting anyone at the shop who had information about my vehicle, was relayed misinformation several times, did not have my calls returned, and was never given a deadline that could be kept. Colonial Chevrolet had my car for 7 weeks and on the day that I picked it up, there were still problems with it. More
by tinitrifle
Employees Worked With
Stephen Carlson
December 07, 2017
I will only get work done on my car at this dealership I always have a great experience at this dealership. They always take the time to answer any questions I have and a very pleasan no matter how busy th I always have a great experience at this dealership. They always take the time to answer any questions I have and a very pleasan no matter how busy they are. More
by Melyssa
Employees Worked With
Other Employees :
Dave Fillmore, Stephen Carlson, Robert Reizner, Frank Gordon
