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Colonial Chevrolet - Service Center

Acton, MA

4.6
623 Reviews

623 Reviews of Colonial Chevrolet - Service Center

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March 28, 2020

Very easy to schedule, excellent service It was easy to schedule meeting, when I arrived I was greeted by Steve and we discussed what I needed done. He told me how long it would take and sho More

by DAVID.DAIGNEAULT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Sanborn, Stephen Carlson
Mar 28, 2020 -

Colonial Chevrolet responded

David, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Steve here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

March 27, 2020

Stand up dealership, my experience is that the service department does right by the costumer and is not out to get you. If you happen to break down in a Chevy near Acton MA I highly recommend their servic More

by DANNY2020KEYWEST
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Mar 28, 2020 -

Colonial Chevrolet responded

Thank you for your business and this review, Danny! We're happy to hear our team was able to help you out and to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

March 27, 2020

Despite this time of decreased business, the staff at Colonial was still of the utmost professionalism. It is great that Colonial (along with the state) realize that we all need properly maintained vehic More

by MJEPAC1
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 28, 2020 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We would love to welcome you in our sales department once we can return to business as usual! John Woodland General Manager jwoodland@colonialchevrolet.com

March 26, 2020

After years of service at local family recommended body shops, I was referred by my dealership to Colonial Chevrolet Collision Center. I've used them twice thus far, finding their staff to be considerate, More

by KBraxton
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy LNU, as well as all staff., Don Sanborn, Stephen Carlson, Robert Reizner, Michael Sparks, Michael Giguere, Reza Husian, Carlos Rodriguez-Baez
Mar 26, 2020 -

Colonial Chevrolet responded

Hello KBraxton, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

March 18, 2020

minor body work and general service Steve and the Colonial team did a great job getting the work done and keeping me advised as to the progress of my vehicle. The work was done right the More

by jlandgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Mar 19, 2020 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Steve and the rest of our service team. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 14, 2020

Quick, polite, easy The service staff was clear and accommodating when scheduling the service. This allowed me to decide when was most convenient for me, which made a bi More

by 2500 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 14, 2020 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

March 08, 2020

Excellent Service Dan was great. He understood that the auto issues needed immediate attention and took me immediately. When issues were going to take a full day to rep More

by ANDY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 08, 2020 -

Colonial Chevrolet responded

Hi Andy, We are very happy to have provided you with such a positive experience with Dan! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

March 08, 2020

Chevrolet recall Colonial Chevrolet made a recall simple and easy. Drive up, show them the recall card and less than one hour my vehicle was ready for the road again. More

by ALEXIS6987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 08, 2020 -

Colonial Chevrolet responded

Alexis, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

March 07, 2020

Bobby was very helpful Brought my Volt in for warranty work, Bobby arranged for the loaner with no problem. Car was ready when promised; I was pleased to find that they not More

by Shelley R-L
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 07, 2020 -

Colonial Chevrolet responded

Hello Shelley, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

March 03, 2020

Both my salesman and the service team are great people to work with on our vehicle needs they helped us get out of a troubled vehicle and into a reliable vehicle More

by GIRARD305
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan dinsmore service dept , Stephen Carlson, Michael Giguere
Mar 03, 2020 -

Colonial Chevrolet responded

Hi GIRARD, Thank you so much for your excellent review We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. SBest- John Woodland General Manager jwoodland@colonialchevrolet.com

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