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Colonial Chevrolet - Service Center

Acton, MA

4.6
593 Reviews

593 Reviews of Colonial Chevrolet - Service Center

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October 25, 2017

Maintenance They found another issue and fixed it. Best part was the repair was still under warranty. Great communication and service. I will be back for all work More

by chevyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Oct 26, 2017 -

Colonial Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best Regards, John Woodland, GM (978) 263-1000

October 13, 2017

pleasure to deal with Dan and the other people in in Colonia I rate any business by the people they employ, and that I have to deal with. Colonial Chevy fixed my Camaro, and did an excellent job. I was very impr More

by joe h.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and his counter co-worker, sorry I don't know his name, or dan's last name.
Oct 16, 2017 -

Colonial Chevrolet responded

Hi Joe, thank you for giving us the opportunity to service your Camaro! We appreciate Dan as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Regards, John Woodland, GM (978) 263-1000

April 18, 2017

Great service dept . got me in and out in a timely manner. Kept me updated the whole way through and prices were very fair. I will definitely use colonial Chevrolet i More

by Happy cust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Gordon
December 12, 2016

Beyond my expectations!! The representative that helped me with my services, went above and beyond my expectations and hopes. Dan is extremely motivated to serve his customers More

by Firemedic71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
December 07, 2016

Desperately needed help! I normally deal with Colonial of Watertown, which I love, I called Anthony in Watertown at the site of my accident and he put me in touch with Colonia More

by Mariann Dube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy in the office
October 11, 2016

Knowledgeable, prompt and friendly service. Service desk personnel are excellent: pleasant, professional, knowledgeable. For me, an easy place to be a customer. It is an instinct based on my More

by Doctor H
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
September 22, 2016

Outstanding Service !!! The service department was outstanding and completed the recalls in a timely manner while I waited. Robert kept me informed during the repairs. Thank More

by SRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Service Tech that worked on it, Robert Reizner
July 07, 2016

Warranty service Everyone I encountered through the dealership from the receptionist the service managers the parts department including the service technician, all th More

by ROBERT F. SABOURIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writers
June 16, 2016

Great service department This was the first time visiting the service department for scheduled maintenance. I was impressed that they looked up my car in GM's database and le More

by Shelley R-L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 30, 2016

Long time satisfied customer Long time customer, just in for recent routine service. The appointment was prompt and I always feel well taken care of. While waiting for my 2015 Mal More

by J.B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.