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Colonial Chevrolet - Service Center

Acton, MA

4.6
623 Reviews

623 Reviews of Colonial Chevrolet - Service Center

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April 22, 2020

BEST SERVICE DEPT ON THE EAST COAST Fast service , They treat you like family. Great Prices , Fair and Great Quality Highly Trained Technicians. Been service at Colonial Chevrolet in More

by SERVICE79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Apr 22, 2020 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 21, 2020

timely, well done, and very pleasant to work with! I appreciated the responsiveness and helpfulness particularly given the staff limitations and challenges of COVID. Thank you! More

by brandon.smithwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Apr 21, 2020 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

April 18, 2020

They were helpful and friendly with my little Chevy, while on the phone they tried to get all the information they could so if it needed any recall things I would not have to come back. More

by MIGHTYMEGLET
Recommend Dealer
Yes
Employees Worked With
Dan or Dave (I'm sorry I'm horrible with names)
Apr 19, 2020 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

April 16, 2020

Best Chevy Dealer in New England Colonial Chevorlet is a great dealership to bring your car for service, or to purchase your next automobile. I will continue to bring my truck here fo More

by JARHEADSECURE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
Apr 16, 2020 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! If there is anything we can assist you with in the future, please let us know John Woodland General Manager jwoodland@colonialchevrolet.com

April 15, 2020

got the job done on time did a good job it seems, no issues except a minor one. The tire that was repaired was not inflated to proper specifications as reported by the car it More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Apr 15, 2020 -

Colonial Chevrolet responded

Bob, Thank you for taking the time to share your thoughts on working with our team. We hope you will give us another shot with your next service issue. Our goal is to make sure everyone who walks through the door leaves happy. John Woodland General Managerjwoodland@colonialchevrolet.com

April 14, 2020

Very satisfied With scheduling actual service professionalism and done on a timely fashion I have two vehicles that I bought from there and I sent both of them they are for service all the time w More

by BUMPYMPL
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Apr 14, 2020 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

April 08, 2020

inspection Great service by a great service manager. I buy all my cars from Colonial and I have always been very happy with their sales and service. More

by choppergunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK GORDON, Stephen Carlson
Apr 08, 2020 -

Colonial Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

April 08, 2020

Excellant I called in the morning. They had the part I needed (a key fob) and they did change the oil. I did drop off the car so they had time in case the k More

by JOHNJOHNCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea. Probably Allen in Service. but, it was more than one.
Apr 08, 2020 -

Colonial Chevrolet responded

Hi John, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! John Woodland General Manager jwoodland@colonialchevrolet.com

Apr 08, 2020 -

JOHNJOHNCPA responded

All the stars should be five stars. When I went to submit, I missed something, and all the stars reverted to 1 star, which is not what I intended. I missed the fact they reverted to one star and submitted the review. Sorry for. that. Bad programming by the software developers.

April 03, 2020

No problems Working with Colonial has been a very stress free experience. Thank you John D. for keeping me in the loop with the repairs. It was a pleasure working More

by lisaanddave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dillion
Apr 03, 2020 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad John and the team were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

April 01, 2020

great service I have always been happy with the service at Colonial Chevy in Acton. They are professional and get the job done with ease! Very grateful. More

by taradude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember their names sorry -- I just picked one name so it would allow me to submit this.
Apr 01, 2020 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

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