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Colonial Chevrolet - Service Center

Acton, MA

4.6
623 Reviews

623 Reviews of Colonial Chevrolet - Service Center

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October 10, 2020

Been coming here for years. Always fast, friendly, and helpful. I don't feel like they try to make you get unnecessary services and always fit me in on my schedule. More

by MARIESHIRLEY8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Oct 11, 2020 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

October 08, 2020

Very good service and friendly staff. Problem was addressed in very good time and service was fast and very friendly staff and service department great More

by FAITHGARY1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Oct 08, 2020 -

Colonial Chevrolet responded

Faith, We appreciate your business, and Robert and our team look forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

October 08, 2020

Great Service Advisor! Fast, accurate and timely paper processing.Vehicle well cared for by technicians. Waiting are configured for Covid-19 distancing. Highly recommend Colonial in Acton for your vehicl More

by ROGERHLARSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Oct 08, 2020 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

October 05, 2020

Colonial chevy has always treated me with respect, and they are very helpful. They try to make available times that work for me . Thanks for everything More

by STEVELENOX54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Filmore was my sales man, did a great job . Will miss him
Oct 05, 2020 -

Colonial Chevrolet responded

Thank you, Steve, for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

September 23, 2020

Was able to make an appointment quickly. The appointment was taken right away. The service was professional and clean. The staff was excellent thank you More

by CraigS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Sep 24, 2020 -

Colonial Chevrolet responded

Craig, Thanks for sharing your thoughts about your service experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

September 17, 2020

I purchased my vehicle in 2004 from Colonial.This dealership gets a 5 star rating from sales (Don Sanborn) to service (whole staff) and I would never go anywhere else. More

by BOBCARR3103
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Sep 18, 2020 -

Colonial Chevrolet responded

Bob, thank you for your kind words for both our sales and service departments! We will share your compliments with them, and we look forward to assisting you with any future automotive needs. John Woodland General Manager jwoodland@colonialchevrolet.com

September 10, 2020

The Service Team, Technicians, Steve, Dan, Bobby are always on top of things. Rob, not so much... It would be nice if he would pay a little more attention. More

by TR33FROGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
Sep 10, 2020 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

September 10, 2020

John was a pleasure to interact with for the duration of this service. He made everything go smoothly and easy. Customer service is why I go back to this place. More

by CPERITORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John ( I don't know his last name)
Sep 10, 2020 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

September 10, 2020

Service department took care of my oil change and also a recall part — polite, and they even stuck on a coupon that I didn’t know about. More

by 2500 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Sep 10, 2020 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

September 10, 2020

The staff is very friendly and recognize me by name which I appreciate. The service I receive is reliable, consistently excellent, and a great value. More

by JOEL.K.COHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Sep 10, 2020 -

Colonial Chevrolet responded

We are very happy, Joel, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

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