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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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March 26, 2020

After years of service at local family recommended body shops, I was referred by my dealership to Colonial Chevrolet Collision Center. I've used them twice thus far, finding their staff to be considerate, More

by KBraxton
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy LNU, as well as all staff., Don Sanborn, Stephen Carlson, Robert Reizner, Michael Sparks, Michael Giguere, Reza Husian, Carlos Rodriguez-Baez
Mar 26, 2020 -

Colonial Chevrolet responded

Hello KBraxton, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

March 18, 2020

minor body work and general service Steve and the Colonial team did a great job getting the work done and keeping me advised as to the progress of my vehicle. The work was done right the More

by jlandgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Mar 19, 2020 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Steve and the rest of our service team. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 14, 2020

Quick, polite, easy The service staff was clear and accommodating when scheduling the service. This allowed me to decide when was most convenient for me, which made a bi More

by 2500 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 14, 2020 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

March 08, 2020

Excellent Service Dan was great. He understood that the auto issues needed immediate attention and took me immediately. When issues were going to take a full day to rep More

by ANDY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 08, 2020 -

Colonial Chevrolet responded

Hi Andy, We are very happy to have provided you with such a positive experience with Dan! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

March 08, 2020

Chevrolet recall Colonial Chevrolet made a recall simple and easy. Drive up, show them the recall card and less than one hour my vehicle was ready for the road again. More

by ALEXIS6987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 08, 2020 -

Colonial Chevrolet responded

Alexis, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

March 07, 2020

Bobby was very helpful Brought my Volt in for warranty work, Bobby arranged for the loaner with no problem. Car was ready when promised; I was pleased to find that they not More

by Shelley R-L
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 07, 2020 -

Colonial Chevrolet responded

Hello Shelley, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

March 03, 2020

Both my salesman and the service team are great people to work with on our vehicle needs they helped us get out of a troubled vehicle and into a reliable vehicle More

by GIRARD305
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan dinsmore service dept , Stephen Carlson, Michael Giguere
Mar 03, 2020 -

Colonial Chevrolet responded

Hi GIRARD, Thank you so much for your excellent review We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. SBest- John Woodland General Manager jwoodland@colonialchevrolet.com

March 02, 2020

always convenient and quick service Colonial is close to where I work . I always wait for my car and the service waiting area is a nice place to log into my laptop and get my day started More

by E.TOLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 02, 2020 -

Colonial Chevrolet responded

Hi, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

March 01, 2020

The service was great and easy on the wallet. Thank you Steve Carlson for another great experience with my silverado, I’m happy to be a customer More

by MRDILLON1958
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Mar 02, 2020 -

Colonial Chevrolet responded

Thank you! We appreciate your business and happy to hear that Steve could be of such great service. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

March 01, 2020

Quick and easy There was a line when I arrived so I was worried about getting my brakes serviced in less than the 2 hours I was quoted. Colonial finished the job in More

by GOLFMENACE
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 02, 2020 -

Colonial Chevrolet responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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