Back

Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

Sort by
April 16, 2020

Best Chevy Dealer in New England Colonial Chevorlet is a great dealership to bring your car for service, or to purchase your next automobile. I will continue to bring my truck here fo More

by JARHEADSECURE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
Apr 16, 2020 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! If there is anything we can assist you with in the future, please let us know John Woodland General Manager jwoodland@colonialchevrolet.com

April 15, 2020

got the job done on time did a good job it seems, no issues except a minor one. The tire that was repaired was not inflated to proper specifications as reported by the car it More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Apr 15, 2020 -

Colonial Chevrolet responded

Bob, Thank you for taking the time to share your thoughts on working with our team. We hope you will give us another shot with your next service issue. Our goal is to make sure everyone who walks through the door leaves happy. John Woodland General Managerjwoodland@colonialchevrolet.com

April 14, 2020

Very satisfied With scheduling actual service professionalism and done on a timely fashion I have two vehicles that I bought from there and I sent both of them they are for service all the time w More

by BUMPYMPL
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Apr 14, 2020 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

April 08, 2020

inspection Great service by a great service manager. I buy all my cars from Colonial and I have always been very happy with their sales and service. More

by choppergunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK GORDON, Stephen Carlson
Apr 08, 2020 -

Colonial Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

April 08, 2020

Excellant I called in the morning. They had the part I needed (a key fob) and they did change the oil. I did drop off the car so they had time in case the k More

by JOHNJOHNCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea. Probably Allen in Service. but, it was more than one.
Apr 08, 2020 -

Colonial Chevrolet responded

Hi John, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! John Woodland General Manager jwoodland@colonialchevrolet.com

Apr 08, 2020 -

JOHNJOHNCPA responded

All the stars should be five stars. When I went to submit, I missed something, and all the stars reverted to 1 star, which is not what I intended. I missed the fact they reverted to one star and submitted the review. Sorry for. that. Bad programming by the software developers.

April 03, 2020

No problems Working with Colonial has been a very stress free experience. Thank you John D. for keeping me in the loop with the repairs. It was a pleasure working More

by lisaanddave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dillion
Apr 03, 2020 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad John and the team were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

April 01, 2020

great service I have always been happy with the service at Colonial Chevy in Acton. They are professional and get the job done with ease! Very grateful. More

by taradude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember their names sorry -- I just picked one name so it would allow me to submit this.
Apr 01, 2020 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 28, 2020

Very easy to schedule, excellent service It was easy to schedule meeting, when I arrived I was greeted by Steve and we discussed what I needed done. He told me how long it would take and sho More

by DAVID.DAIGNEAULT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Sanborn, Stephen Carlson
Mar 28, 2020 -

Colonial Chevrolet responded

David, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Steve here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

March 27, 2020

Stand up dealership, my experience is that the service department does right by the costumer and is not out to get you. If you happen to break down in a Chevy near Acton MA I highly recommend their servic More

by DANNY2020KEYWEST
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Mar 28, 2020 -

Colonial Chevrolet responded

Thank you for your business and this review, Danny! We're happy to hear our team was able to help you out and to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

March 27, 2020

Despite this time of decreased business, the staff at Colonial was still of the utmost professionalism. It is great that Colonial (along with the state) realize that we all need properly maintained vehic More

by MJEPAC1
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 28, 2020 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We would love to welcome you in our sales department once we can return to business as usual! John Woodland General Manager jwoodland@colonialchevrolet.com

...
53
...