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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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August 21, 2020

We are very pleased with the working the truck is running very well. However, the ending amount on the body work was almost double the estimate. More concerning was the state of the interior of the truck w More

by DARREN_JAROCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Colonial Chevrolet responded

Hello Darren, Thank you for taking the time to submit a review. We are so glad we could assist you with your auto repair. We truly appreciate your business. We apologize, however, for the miscommunication regarding the estimate on the body work and the state of the truck's interior. If you would like to further discuss your concerns, feel free to contact me at your convenience. John Woodland General Manager jwoodland@colonialchevrolet.com

June 28, 2020

Last minute need The team was responsive, thorough and accommodating. I would not feel comfortable going anywhere other than Colonia Chevrolet. They always pay attenti More

by m_bogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Stephen Carlson
Jun 29, 2020 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 26, 2020

The service department was great as always. The service department is always hospitable and they are always informing the customer about the progress of the work taken place on the vehicle. More

by truckguy mrk92
Recommend Dealer
Yes
Employees Worked With
Dan,Dinsmore, Stephen Carlson
Jun 26, 2020 -

Colonial Chevrolet responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 25, 2020

Superior technicians, Great service, reasonable price, exemplifies the customer service. that one expects. I find the dealership always goes above and beyond to ensure I’m safe and knowledgeable. More

by neil.gordon1
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Jun 26, 2020 -

Colonial Chevrolet responded

Thank you for your business and this review, Neil! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

June 15, 2020

Best service I have ever experienced staff was great and service was even better they finished my vehicle faster than promised. Very happy Have already told family and friends about this dealership I’m very More

by Flip121
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jun 15, 2020 -

Colonial Chevrolet responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Allen, Steve and the team, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

June 15, 2020

Continued excellent service. Steve Carlson and his staff are always accommodating with our vehicles. Repairs are completed properly and quickly even though the repaired van was a More

by tomm1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Jun 15, 2020 -

Colonial Chevrolet responded

Tomm, Thank you so much for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

June 07, 2020

Crazy as it may seem, I have known Don Sanborn for nearly 40 years, and I am pleased to place my Chevy purchase in his hands. More

by LYLE.WEBSTER
Recommend Dealer
Yes
Employees Worked With
Bill Marucci, 5 Stars!, Don Sanborn, Stephen Carlson
Jun 08, 2020 -

Colonial Chevrolet responded

Thank you, Lyle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 03, 2020

Great service and staff! Dan in service is great! He always finds a way to get our car in quickly if there is an urgent problem. Always happy with the service we receive. More

by DENISE M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in Service, Stephen Carlson
Jun 03, 2020 -

Colonial Chevrolet responded

Thank you, Denise, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that Dan provided a positive experience. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 06, 2020

I was in and out in an hour and a half. Loved it ! Was in and out in 1 1/2 hrs for a service ? Always very accommodating whenever I call for a service on my vehicles ! And always very helpful ! More

by TRIADGENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
May 06, 2020 -

Colonial Chevrolet responded

TRIADGENE, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

May 05, 2020

Very helpful Steve was extremely helpful by assisting in working through a problem during my last visit. Would recommend brining vehicle to Colonial Chevrolet for More

by WILLIAMSBJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
May 06, 2020 -

Colonial Chevrolet responded

Thank you, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy, and we're glad that Steve was so helpful to you. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

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