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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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December 10, 2020

I came for recall service on our Bolt and was told it would take about 1/2 hour which was accurate. My car was ready and s low tire filled up within that time. More

by PEGWACKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Dec 11, 2020 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

November 27, 2020

very efficient service. the update to my Bolt was performed in a shorter period of time than they originally estimated. The waiting area is spacious and quiet More

by Bolt owner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Nov 30, 2020 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

November 17, 2020

I have used this dealership for sales and service for over 20 years and have yet to find a fault with any of the staff or owner ship. I highly recommend them. More

by FLANNERYIRRIGATION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Sanborn, Stephen Carlson
Nov 17, 2020 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 14, 2020

my now two year old truck has had MANY major mechanical problems over the past two years in 2020 the truck has been in the shop for repairs almost 4 of 10 months colonial chevy has been helpful in thi More

by BIRDLADIE001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Nov 15, 2020 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

November 10, 2020

Acton Colonial Chevrolet has consistently provided excellent service for my Chevy. From standard maintenance service to diagnosing problems and repairing or replacing parts as needed. They’re promp More

by DICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Nov 10, 2020 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for your five-star review, Dick! John Woodland General Manager jwoodland@colonialchevrolet.com

October 31, 2020

Service in the now covid-19 world can be stressing But colonial chevrolet service makes it restful easy and pleasent.its not easy but they achieve this level through great care and service More

by CRAFTSPC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Nov 01, 2020 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will be sure to pass along the compliments to our service department. Thank you again! John Woodland General Manager jwoodland@colonialchevrolet.com

October 26, 2020

great service Team, takes care of their customers, always explain what is going on and work hard to make things right. Happy to be their customer More

by AC2717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Oct 26, 2020 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

October 10, 2020

Been coming here for years. Always fast, friendly, and helpful. I don't feel like they try to make you get unnecessary services and always fit me in on my schedule. More

by MARIESHIRLEY8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Oct 11, 2020 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

October 08, 2020

Very good service and friendly staff. Problem was addressed in very good time and service was fast and very friendly staff and service department great More

by FAITHGARY1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Oct 08, 2020 -

Colonial Chevrolet responded

Faith, We appreciate your business, and Robert and our team look forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

October 08, 2020

Great Service Advisor! Fast, accurate and timely paper processing.Vehicle well cared for by technicians. Waiting are configured for Covid-19 distancing. Highly recommend Colonial in Acton for your vehicl More

by ROGERHLARSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Oct 08, 2020 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

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