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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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April 13, 2021

Love the professional customer service experience. Talking to service person feels like speaking to your own family person. My brand new suburban with 5k for milage had problem with engine but the dea More

by shaq3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Michael Giguere
Apr 14, 2021 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2021

💙Explanation of the work to be done was right on the price was very compatible when I picked up the vehicle hey service Writer explain the bill and everything that was done properly More

by dhowsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
Apr 14, 2021 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2021

Quality work done in a timely manner. Car runs great. Sales and service tops. Only place I go. Great location. Lots of new and used cars. More

by paulK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Apr 14, 2021 -

Colonial Chevrolet responded

Paul, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

April 12, 2021

Acton Colonial Chevrolet installed my summer tires and wheels for a great price. Process was quick and easy and everyone is super cool there. Thanks again. More

by MITCHELL-STEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Colonial Chevrolet responded

Mitchell, We are very happy to have provided you with such a positive service experience working with Joe, Hank and Michael! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

April 02, 2021

Overall one of my best experience at a dealership. The whole process from trading in, buying, and servicing has been very easy. This is my 5th chevrolet that I have owned! My truck we call the beast a 202 More

by JARHEADSECURE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Michael Giguere
Apr 04, 2021 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2021

Staff is pleasant and helpful in getting my vehicle in for service and fixed in an appropriate amount of time while I waited. Kept me updated on progress. More

by YAZ0853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 21, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2021

I have brought my Silverado in for service on a couple of occasions and it has been a great experience. The check in process is very smooth and efficient and the service was completed in a reasonable time. More

by gf2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2021 -

Colonial Chevrolet responded

It's great to hear that our service team were able to help you with your Silverado. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

March 18, 2021

I was very satisfied with everything, they were very knowledgeable and professional about how they handled everything. I will continue to have my vehicle serviced there. More

by mr.rell1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Mar 18, 2021 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

March 11, 2021

I always receive excellent service. Polite and courteous. What keeps me coming back is the excellent service I receive every time I am there. Thank you! More

by SHARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 11, 2021 -

Colonial Chevrolet responded

Sharon, Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

March 08, 2021

Easy and professional. It was for a scheduled maintenance service but many other needed services were done at the same time. Not too much waiting neither. More

by frankchen136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Mar 08, 2021 -

Colonial Chevrolet responded

Thank you, Frank! We appreciate you sharing your thoughts about your service experience here at Colonial Chevrolet. We are pleased to hear the appointment went smoothly. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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