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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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November 17, 2022

Everything was great! . Except no driver to drive me back to work. Had to order an uber. More

by dcarmichael0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Nov 18, 2022 -

Colonial Chevrolet responded

We appreciate your business and apologize for the lack of transportation. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 17, 2022

I’ve been a customer for years. Service dept is friendly and the mechanics do a good job. I haven’t had any negative issue with the service I receive at Colonial Chevy More

by FISHMHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner, Brendan Davis
Nov 18, 2022 -

Colonial Chevrolet responded

Thank you for continuing to choose our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

November 17, 2022

Prompt and thorough truck was delivered to me when promised Service Dept Communicated additional work prior to performing More

by NASHOBABUILDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Brendan Davis
Nov 18, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 17, 2022

Brendon was so nice and professional. I was told it would take 30 to 45 minutes but actually it only take maybe 10 minutes to get the service done. More

by BOSTONHUANGBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Nov 18, 2022 -

Colonial Chevrolet responded

It's great to hear that we were able to efficiently help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

November 15, 2022

Disappointed that I had to bring my boyfriend into the picture just to be taken seriously and to have my valid concerns heard. I spent over 3 weeks going back and forth and being ignored and dismissed. More

by debra.mulligan
Recommend Dealer
No
Employees Worked With
Matthew Kronk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
Nov 16, 2022 -

Colonial Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect. If you don't mind reaching out to me so that we can speak directly, Debra, I would love to address your concerns in detail. John Woodland General Manager jwoodland@colonialchevrolet.com

November 15, 2022

Brendon is top notch! Great positive attitude who genuinely helps me and fellow customers. Very pleased with how quickly I was able to get an appointment and car fixed. More

by KWARDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Nov 15, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 10, 2022

I have felt with Robert,Brendan and Steve. They are always professional and attentive to my needs. More

by FRANKCORMIERCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner, Brendan Davis
Nov 11, 2022 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

November 09, 2022

As always I have had nothing but great experiences with Chevy dealers both in Maine and in Mass both on the sales and the service side. More

by KPN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Davis
Nov 09, 2022 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. We appreciate you taking the time to leave us a five-star rating. Thank you again for choosing Colonial Chevrolet; we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

November 09, 2022

Great group up there in Acton. Got me set up nice and fast there friendly to boot. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Nov 09, 2022 -

Colonial Chevrolet responded

Thank you, Greg. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 02, 2022

Robert was as always pleasant and responsive. I think he deserves a large raise. Service was quick, fast and complete. More

by JOHNJOHNCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 03, 2022 -

Colonial Chevrolet responded

Thank you, John. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

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