Colonial Chevrolet
Acton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Was very disappointed to be sold a car that would not pass inspection. Communication was horrible by my sales associate. I had to take time off from work multiple times because of being sold a car need pass inspection. Communication was horrible by my sales associate. I had to take time off from work multiple times because of being sold a car needing repairs. They did fix the issues but I was talked down to by service and was told conflicting information by different people involved. More
Great communication on my trucks progress with a video, fast turn around Great people Thank you so much fast turn around Great people Thank you so much More
The worst part of this deal Was the lack of communication. All I asked was to be kept in the loop. The truck was promised on a Thursday and not available till Saturday. That’s fine. Just don’t communication. All I asked was to be kept in the loop. The truck was promised on a Thursday and not available till Saturday. That’s fine. Just don’t leave me hanging waiting for answers. More
Communication seemed to be my biggest problem. Waiting for answer and call backs was not fun. Overall Mr. Kelley the business manager was the best at staying in touch. He went beyond in helping us Waiting for answer and call backs was not fun. Overall Mr. Kelley the business manager was the best at staying in touch. He went beyond in helping us secure financing. We will strongly recommend and consider your dealership for future purchases. More
Responsive, informative, and very helpful, especially Joe Pelligrini, who stepped us through the process, and took the time to explain our car's features. Pelligrini, who stepped us through the process, and took the time to explain our car's features. More
A more descriptive diagnosis would have been nice , fast service , thanks for responding when I message service , thanks for responding when I message More
This was my first visit to Colonial Chevrolet for service on my '22 Bolt EUV. The service techs did the regular 7500 mile service plus they were able to address an issue i had with the sunroof not closing. on my '22 Bolt EUV. The service techs did the regular 7500 mile service plus they were able to address an issue i had with the sunroof not closing. Great job! More
Wonder people to work with. Friendly service and good work done. Pricing could be better, but that would be a gripe with everyone. Overall I enjoyed my experience. Friendly service and good work done. Pricing could be better, but that would be a gripe with everyone. Overall I enjoyed my experience. More
Very expensive. Rates are too high. Service good part was $120 labor was 7 times that Rates are too high. Service good part was $120 labor was 7 times that More
Thomas, the Service representative, was very helpful. The use of texts, updated status was informative. My Silverado was serviced promptly; including a brake repair. Liked using UBER arranged by the deal The use of texts, updated status was informative. My Silverado was serviced promptly; including a brake repair. Liked using UBER arranged by the dealership. More