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Colonial Chevrolet

Acton, MA

Overview
Employees
Reviews
Vehicles
4.7
1,524 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,524 reviews

May 10, 2023

Great experience working with Matt Kronk on the purchase of my new car. Matt was extremely approachable with no pressure to buy. He was very knowledgeable of the car and buying process. Overall, Matt mad More

by Info
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

May 07, 2023

Outstanding professional, friendly sales and finance staff. Extremely helpful, courteous and explained everything in great detail. More

by MPM3385
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
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May 08, 2023 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

May 03, 2023

great service nice people to do business with and I know the owner very well and his name is Larry. More

by K1ZCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden
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May 03, 2023 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 02, 2023

I’m happy! I was surprise how fast and simple on paperwork to make it happen. They are the best! Matt was very reliable, and really nice! I truly recommend. 🙏 More

by vineyardhox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
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May 02, 2023 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

April 28, 2023

Service was terrible and communication was lacking. Didn’t explain the simplest of requirements to complete the process of the sale. More

by derekc_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luke Ealey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
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Apr 29, 2023 -

Colonial Chevrolet responded

Derek I apologize you did not has a great experience, we do strive to make every customer experience a positive one. I did speak with Mike and Luke to see what issues you were having. They did explain that you had an issue with the DMV with your identity and that was problematic for us to get the vehicle registered for you until resolved. Mike also explained the bank financing required verifications that were required in order to obtain the loan, which he told me he helped you with. Please give me a call at your earliest convivence so I may try to resolve any issue you may have Best John Woodland General manager

Apr 29, 2023 -

derekc_7 responded

I didn’t need to verify my identity. I simply needed to set up a RMV account which had that been explained would have made a lot more sense. I called the RMV and sat on hold for over a hour to ask how I verify my identity only to be told that was one something they didn’t understand what I was asking and two that if I was buying a car from a dealership that they should be handling. As far as the financing was concerned multiple calls were placed asking what was needed then once that was provided something else was needed it was one thing after another.

April 28, 2023

I have been going to this dealership for the last nine years and they always if you great service. I would highly recommend this dealership to anyone. More

by INFO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner, Brendan Davis
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May 01, 2023 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

April 28, 2023

Brendan, service associate, is welcoming and very professional. I asked Brendan for an estimate to have rain guards installed on my Cadillac ATS and made an appointment. The work was completed faster More

by devorajordan524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
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May 01, 2023 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear Brendan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

April 28, 2023

Very efficient job and professional staff. Glad to have my installation and maintenance job done here More

by RUIGAN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
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May 01, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 27, 2023

Great to work with. Upfront and no pressure. Luke was very personable and did a great job finding the right car to fit my needs. More

by pwhalen3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Report | Print
Apr 27, 2023 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Luke here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 26, 2023

From start to finish, the whole experience was excellent! The SERVICE R EP was very knowledgeable and thorough More

by ROGERHLARSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Report | Print
Apr 26, 2023 -

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet; we look forward to having you as one of our valued customers for many more years to come, Roger. John Woodland General Manager jwoodland@colonialchevrolet.com

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