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Colonial Cadillac - Service Center

Woburn, MA

4.7
966 Reviews

966 Reviews of Colonial Cadillac - Service Center

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October 02, 2021

happy and worm welcoming excellent lob ,friendly happy and worm welcoming excellent lob ,friendly people and helpful in so many ways. quick. More

by ELSADIG55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
October 01, 2021

Great service writers ...listen to what needs to be done while car is in for service. Courteous & friendly atmosphere. More

by BLKSPLIT63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
October 01, 2021

First class operation! Stopped in for an oil change and tire rotation. Upon arrival was cheerfully greeted by the service team. My service advisor, Peter Cassio, is a true professional. He patiently lis More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Latores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Mackillop, Brendan Fay
September 29, 2021

service rep did not report anything reading my car gave the car dirty don't know if everything was done right More

by AGKAYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
September 29, 2021

As much as I now regret leasing a Cadillac, the awesome dealership team at Colonial can not be held accountable for the brand's shortcomings. Denise especially is wonderful to work with and her great sense More

by alcat1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Excellent services, as always. I have never been disappointed with my overall experience using Colonial Cadillac. More

by MBONACCI13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Courteous, knowledgeable and talented problems get fixed and are explained in detail. Always do a great job More

by Titus Canby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Fast friendly service, and no price gouging as in other dealerships I’ve experienced In the past. More

by rav767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

The technician was very patient and explained how he solved my issues with car play. Very professional More

by Barnzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
September 27, 2021

Denise was excellent to deal with. All interactions with everyone were friendly and professional. Will highly recommend. More

by GARDNER.ELIZABETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
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