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Colonial Cadillac - Service Center

Woburn, MA

4.7
967 Reviews

967 Reviews of Colonial Cadillac - Service Center

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December 17, 2021

We have a Cadillac dealership less than 5 minutes from home and will always drive to Colonial for all of our services. The staff provide exceptional customer service and always in a timely manner. More

by Ltwheeler500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renata , Andrew Mackillop
December 17, 2021

Excellent service and customer service. Always keep you updated on repairs and any additional issues that are found More

by ROACHG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
December 17, 2021

Fast check in, good service and clean waiting room with good coffee. Car was returned clean inside and out. More

by ZIDZIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Everyone was courteous and pleasant. The place was clean and the waiting room was good. Except I could smell the rubber on the tires that they had in the front. More

by CSCLAFANI555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
December 16, 2021

I had a wonderful experience with my service appointment. I was scheduled for a Factory recall and a Brake system diagnosis. Several issues with brakes, links and rear axel bearing where discovered and repai More

by RILEYRBJ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

I loved the online booking option. The wait time to get an appointment was reasonable. Great service as always. More

by lauriehunthomes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
photos are too small, I don't know who I dealt with.
December 13, 2021

I am very happy with Colonial Cadillac service. They do a fabulous work and are extremely organized. A nice dealership to work with. I highly recommend Colonial Cadillac for their excellent service. More

by CHERYLSTAKUTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't see the person I worked with listed in service listed.
December 11, 2021

I have been very satisfied with the customer sales and service support from Colonial Cadillac. I will continue to do business with the organization in the future. More

by KERRI.WEINERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

Renata was my service rep. "5 stars". Very professional. Very thorough and courteous. Highly recommend More

by LRd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata
December 09, 2021

On time and efficient service. Everyone I came in contact with was courteous and helpful as well. More

by CDISILVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
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