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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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March 31, 2022

Very Quick, friendly, accomodating. We got a ride from their courtesy car to the Burlington Mall while my Truck was having it's oil change and sticker. The driver's were also very fr More

by LISA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
March 31, 2022

Pleasant people to work with. Denise is the best, very nice and accommodating. I was able to receive same day service. More

by MMJCNC1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

Service was efficient and met all expectations. Denise was outstanding - appreciated her updates throughout my wait. More

by cmg9923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

Great service froms start to finish! They used to wash and vacuum the car and they didn't. That would be the only negative thing I could say about my appointment. More

by KHARLOW1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

The service dept is excellent. They made a diagnosis on the problem and repaired it in a timely manor. The service technical helped me get through the process smoothly. Got me set More

by cadillacsteve1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

As always, Denise Leigh in Service was a pleasure to deal with. We got a flat tire over the weekend and, on Monday morning, she got an appointment scheduled right away. The problem was fixed in More

by kristengately
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

My faith has been restored to go back to a dealership to service my vehicle, What keeps me coming back to colonial is the professionalism and the polite people that greet you when she walked through the doo More

by TAD505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Superb personel! Will buy next car at Colonial because of service department! Always on time, Highly communicative and responsive! A+++, Five stars! More

by BHARE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
March 28, 2022

The dealership went over and above to correct a problem that I had following a recall service visit. All of the staff are very friendly and courteous. I would not hesitate to use them again for any of my More

by AJTUTELA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
March 28, 2022

Renata was the best. She was totolly professional and clearly knows the industry. No BS. A pleasure to deal with. More

by PAULR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
renata starbranch
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