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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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April 19, 2022

Denise is great! Always helpful. My car was ready sooner that expected too. Other than having to wait for it to be washed and vacuumed when I arrived to pick it up, a More

by jgparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

The dealership responded quickly to me immediate need even though I live in another state and would not be an ongoing customer. Staff was polite and friendly. More

by richardz_singer
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

The service person Renata was very helpful,explaining everything after I told her what I needed serviced.I mentioned I was going to Florida, she said she would have the mechanic go over everything. She c More

by donkucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata
April 15, 2022

very proffesional staff , well run service department . i am always treated with respect that goes a long way, keep up the good work . More

by KBOGHIGIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
renatta, Andrew Mackillop
April 15, 2022

Thanks for taking such great care of my car. Service was easy and timely. Waiting area comfortable. More

by LINDA.FERRIS25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2022

Very helpful. Very knowledgeable and kept us updated to the staus of when the care would be ready. More

by cstone659295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ranada
April 14, 2022

1st time to this dealership, from the moment I walked into the Service department to getting back into my vehicle it was nothing short of top notch. More

by eboisvert78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Ron Durocher
April 14, 2022

Staff very professional . They never tried to up sell me on service I didn’t need or intend to have done . Went there for an air bag recall on my GMC pick up . They perfo More

by PAULGIO218
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2022

Colonial Cadillac is always easy to get an appointment. The staff is very friendly, the waiting area is accommodating so I can work while I wait and get refreshments. They are always timely and their rates More

by LBBLADES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
April 13, 2022

Very organized, and pleasant workers , the waiting room was clean , I’m pleased that I brought my car there More

by JUDYLORD20
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
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