Colonial Cadillac - Service Center

Excellent service experience, I was in and out in an hour and everyone I encountered were super kind!! and everyone I encountered were super kind!! More

Renata was great, very communicative, kept me in the loop and gave me multiple options for how to proceed with my repairs, very good point of contact, she did great. The service team fixed a rather large and gave me multiple options for how to proceed with my repairs, very good point of contact, she did great. The service team fixed a rather large issue for me within the week, and the car looks and handles great. The detail team did a phenomenal job, car looks like the day I got it from the dealership years ago. Very happy and they did an awesome job, thanks Renata & Team! More

I have been doing business with Colonial since I bought my car in 2021. The attention and quality of service have been exceptional. Denise has been my advisor since I bought my vehicle and I would rate her my car in 2021. The attention and quality of service have been exceptional. Denise has been my advisor since I bought my vehicle and I would rate her A+++++++. More

Everyone was professional and very kind. It was so appreciated! Steve, was GREAT! Service was easy to schedule. It was so appreciated! Steve, was GREAT! Service was easy to schedule. More

Service was easy to schedule. The service was outstanding as usual and waiting at the dealership was convenient. The service was outstanding as usual and waiting at the dealership was convenient. More

It' always a positive experience at Colonial Cadillac. The representatives are consistently professional, knowledgeable and accommodating. The representatives are consistently professional, knowledgeable and accommodating. More

I had to have my car towed to colonial via Cadillac Roadside. The truck arrived within the time frame I was told. I spoke with Peter in Service. He called me a couple of hours later to give me an up Roadside. The truck arrived within the time frame I was told. I spoke with Peter in Service. He called me a couple of hours later to give me an update and asked if they could keep it until the next day just to make sure the car was good. He called me by 10:00 AM to tell me the car was ready. II saw Peter in Service when I went to pick it up he gave me a run down on the issue and I was out of there within10 minutes. I was very surprised and pleased at the service I received on this appointment. The first appointment I had at Colonial when I purchased the car was terrible. Peter was polite, courteous and informative. Thank you Peter, Jackie Veri More

Colleen kept me updated . She and the male employee at the collision center were excellent. Though the hood seems to be a little misaligned, I haven’t had the chance to view She and the male employee at the collision center were excellent. Though the hood seems to be a little misaligned, I haven’t had the chance to view it in full daylight as I drive another vehicle for work. I plan to do that this weekend. The collision center staff were quite helpful, and I got my car back much earlier than expected. Because of this, I didn’t need to get a rental car. More