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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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April 24, 2023

Great service was provided by the entire team. Very professional service department. Very easy process. More

by NEAL ZWICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
Apr 24, 2023 -

Colonial Cadillac responded

Hello Neal ! Thanks for taking the time to leave the review ! I am hoping you made a mistake as you gave everyone 5 star reviews but the store a 1 star and a " no " under would you recomend the team at Colonial Cadillac.If possible could you fix this? If not, Please call me direct so I can make it right !! Thank you so much ! Steve Sousa General Sales Manager 781 897 1195

Apr 24, 2023 -

NEAL ZWICKER responded

Sorry, obviously a clerical error. I think it is fixed now.

April 21, 2023

Everything was exceptional, as usual! ! I'm amazed how nothing changes, and everything seem to get better!! More

by RDEFELICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
April 20, 2023

Great costumer service great people and service representative they treat with respect to their customers More

by janet_troche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

They always make sure I’m taken care of. Renata makes you feel welcome at the service desk More

by jason.dunton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
April 19, 2023

Excellent service experience, I was in and out in an hour and everyone I encountered were super kind!! More

by lisamercer100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

Renata was great, very communicative, kept me in the loop and gave me multiple options for how to proceed with my repairs, very good point of contact, she did great. The service team fixed a rather large More

by VALMOISAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

I have been doing business with Colonial since I bought my car in 2021. The attention and quality of service have been exceptional. Denise has been my advisor since I bought my vehicle and I would rate her More

by William.j.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

Had some issues but Steve reached out and took care of all my issues and made it right. More

by CharlesEJohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Colonial Cadillac responded

Charles Thanks for the updated review ! Now that you have my cell, you can reach out anytime you need anything here at Colonial Cadillac. Thank you again sir Steve Sousa

April 18, 2023

Everyone was professional and very kind. It was so appreciated! Steve, was GREAT! Service was easy to schedule. More

by msc409
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Service was easy to schedule. The service was outstanding as usual and waiting at the dealership was convenient. More

by AF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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