Back

Colonial Cadillac - Service Center

Woburn, MA

4.7
983 Reviews

983 Reviews of Colonial Cadillac - Service Center

Sort by
December 18, 2024

I appreciate the service that reflects their customer value. Always get correct informative answers. Service many different cars over the years there and find it one of the best GM deals in the area to g More

by PAUL.KAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Great experience upon arrival I was cheerfully greeted by Denise she listened to my concerns and was very professional. The service on my car was completed on time and the price was exactly as quoted. The c More

by George D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

We dropped vehicle off Without an appointment and they took our vehicle right away that day. They kept us informed of the mechanical issue that was found. Repaired issue and had it back to us same day. Gr More

by GALLEN2568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Always 5 star service at Colonial Cadillac Adam Lieberman, Steve Lander, Steve Sousa always great !! More

by misterrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

As always, excellent customer service. Thank you and enjoy your holidays. I hope they are happy and healthy. More

by BUBBA_KEANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Denise keeps me coming back! ! She is thoughtful, timely, pleasant, knows her customers and she CARES!! More

by SUZIE.WINCHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bradley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Latores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Colonial Cadillac responded

Hi Suzie! Im glad to hear Denise is your go to in Service! Thanks for your continued loyalty.

November 10, 2024

Helped to determine my problems and secured the warranty approval and repaired the problem as quickly as possible More

by ROYPAPALIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Gayheary
October 25, 2024

Colonial Cadillac has by far one of the best service departments around. Fast, efficient, communicative. This dealership is definitely a 10 out of 10. More

by callahanluke395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

The service department is great. The team is great about explaining the issues that need to be addressed. More

by KLE
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Denise is great to work with when dealing with service. She is very courteous and helpful. Peter is also helpful with solutions when dealing with service. Both of them are very valuable when considering th More

by Farmdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.