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Colonial Cadillac - Service Center

Woburn, MA

4.7
956 Reviews

956 Reviews of Colonial Cadillac - Service Center

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May 18, 2023

It is always a pleasant experience when I visit your dealership everyone is so helpful and pleasant. I have been purchasing my cars here for many years. More

by LAPOINTEJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

I have already responded with an overwhelming stellar report to the wonderful Peter at the Cadillac dealership in Woburn, Massachusetts More

by ME.ROWE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

The service on the truck was done soon after the adjuster came. Appreciate keeping me updated as my truck was there a week. Just wish you had vehicles for rental. More

by fourgcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

We were greeted with a smile and everything went smoothly from that point forward! Dennis was our salesman and he was amazing! More

by lindarbjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Exceptional service from start to finish! Peter, Denise and Jason explained the problem and solution simply. This makes it easy to recommend to others with honesty. More

by JACBILHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Power
May 15, 2023

From the start of the sale with a John Bradley to the service department interactions with Jennifer and Denise. It has been a joy working with Colonial Cadillac! More

by reservations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
May 15, 2023

Colonial Cadillac always takes care of my car by providing the highest quality service. They also arrange for me to have a car for long-term work. Everyone at the dealership is knowledgeable and f More

by DARLAMINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

peter was very nice and got me in and out of the shop quickly. top notch service dept. More

by ALANDENTCRAFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Able to get in for service the same day. Service was performed with haste. Denise had paper work prepared so I was in and out without delay. More

by sam
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

The dealership performed all service I requested very quickly and thoroughly. I was very happy with the sales department and service department. . More

by johnvac76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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