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Colonial Cadillac
Woburn, MA
1,345 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,345 reviews
March 18, 2024
My entire experience was fantastic. From test drive to the sale, Ed was courteous and professional. From test drive to the sale, Ed was courteous and professional. More
by mchaffee10
Verified Customer
March 14, 2024
Great experience working with Sales and Finance Departments. Would recommend to others to go here. Departments. Would recommend to others to go here. More
by PGMASO
March 14, 2024
I tried to talk to Colonial about potentially repairing my 2012 Cadillac CTS but they said they don't work on older Cadillacs anymore. I reported that to Cadillac corporate offices, and was told that would my 2012 Cadillac CTS but they said they don't work on older Cadillacs anymore. I reported that to Cadillac corporate offices, and was told that would be a violation of dealer policy. I mase several inquiries via the Internet and I'm still waiting some 48 hours for a return call from the service manager. They were more than eager to try to sell me a new car. They just don't want to repair them. Watch out. More
by Bostonian
Employees Worked With
Anna
March 09, 2024
Excellent Service from a distance! We are in Kentucky and Steve and his team took great care of us. Our vehicle was delivered to our front door. It was exactly as advertised. They met We are in Kentucky and Steve and his team took great care of us. Our vehicle was delivered to our front door. It was exactly as advertised. They met my trepidation of buying online with knowledge and care. They answered every question in a timely manner. Dennis my sales rep made sure I was comfortable with the process, next day shipping documents for signatures, arranging shipping and continuing to be available after the sale. Thank you Colonial for everything we love our SUV! More
by vrwoodmore
March 05, 2024
I've bought 7 or 8 Cadillacs from you guys over the years using Dave Callahan who is terrific. I also use Denise in service who is wonderful and Peter before her. My only regret now is they did away with the using Dave Callahan who is terrific. I also use Denise in service who is wonderful and Peter before her. My only regret now is they did away with the Deville's I loved and now have done away with the XTS. I hate SUV'S and the smaller caddies are 4 cylinder and I'll never buy an electric car. I'm in a real quandary on what to buy that won't cost me an extra $20,000. I usually buy an executive used with about 15.000 miles and not sure what to do. More
by JImmyd522
Employees Worked With
March 01, 2024
Peter is terrific. He always meets our service needs and repairs quickly and efficiently. Always on time with our appointments. Gets the job done He always meets our service needs and repairs quickly and efficiently. Always on time with our appointments. Gets the job done More
by lisa@kennyscar.com
February 29, 2024
Service department employees Denise Leigh and Peter Vincent are great. They are very knowledgeable and listen well to issues that arise with my Cadillac. Vincent are great. They are very knowledgeable and listen well to issues that arise with my Cadillac. More
by Farmdog0
February 23, 2024
The staff is absolutely fantastic. So patient , knowledgeable. I enjoyed my experience and will come back again and tell everyone to go there So patient , knowledgeable. I enjoyed my experience and will come back again and tell everyone to go there More
by jansz29
February 17, 2024
Colonial Cadillac is a great dealership and appreciate their customers. Their service is excellent and the people are great their customers. Their service is excellent and the people are great More
by ghamilton10
February 13, 2024
Disappointed that I had to fight so hard for something that was sold with the vehicle. In the end colonial made it right and replaced the tire but disappointed I had to fight so hard for something that sh that was sold with the vehicle. In the end colonial made it right and replaced the tire but disappointed I had to fight so hard for something that should not have been sold on vehicle. More
by reid1589
Employees Worked With
Other Employees :
Jason Ellis mechanic
